10 Challenges and Solutions for ICT Accessibility in Higher Education

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  • Presenter: Janet Sylvia, WAG Coordinator and Accessibility Specialist at AMAC
  • WAG's 10 Challenges and Real-life Solutions (c)
    • 1. Administrative Buy-in
      • Challenge: Varies by (and within) Institutions
      • Solution(s):
        • Accessibility Symposium for Administrators
        • System Office Accessibility Resource Center
        • Grassroots Efforts
    • 2. Communication
      • Challenge: Accessibility Policy Needs to be Distributed to Everyone
      • Solution(s):
        • Distribute via Multiple Sources
        • Campus Documentation
        • Accessibility Awareness Campaign
    • 3. Accessibility Requirements Apply to Everyone
      • Challenge: Mistakenly Believe Only Applies to Websites
      • Solution(s):
        • Accessibility Policy, Statement and Resources include clearly defined Scope
          • Academic and Online Courses
          • Programs and Activities
          • Procured Goods and Services
          • Websites and Web-based Content
        • Awareness Campaigns
    • 4. Accessibility or Disability
      • Challenge: Role of Disability Services Providers often Misunderstood
      • Solution(s):
        • Accessibility Policy, Statement, Resources clearly Defines Accessibility and Disability
        • Disability Service Provider Websites link to (external) Accessibility Resources
        • Hire Separate Staff for Accessibility and Disability Services
    • 5. Training
      • Challenge: Training is Required for All Audiences and Skill Levels
      • Solution(s):
        • Targeted Training (Academics, Procurement, Websites, etc.) for Beginners, Intermediate and Advanced
        • Campus Training & Development Unit Includes Accessibility as Best Practice
        • Faculty Train Future Educators, Instructional and Web Designers in Academic Course Curriculum
    • 6. Accessible Multimedia
      • Challenge: Requirements, Funding and Prioritization Plan
      • Solution(s):
        • Accessibility Policy, Statement, Resources clearly define Multimedia and Requirements
        • Sound Studio Requires Clients to Read from Prepared Script
        • Create a Prioritization Plan and Providing Funding Options
    • 7. Accessible Textbooks
      • Challenge: Must be Selected with Accessibility in Mind
      • Solution(s):
        • Ensure Faculty are Aware and Informed
        • Disability Service Providers (if student is registered)
        • Resources: AMAC E-Text Service (Production and Accessible Textbook Finder); Bookshare.org; Learning Ally
        • Work with Publisher
    • 8. Procurement
      • Challenge: Often Overlooked
      • Solution(s):
        • Accessibility Policy, Statement, Resources includes Procurement of Goods and Services
        • Targeted Training for Procurement Personnel
        • Incorporate Accessibility into Discussions during Procurement Process
    • 9. Iterative Process
      • Challenge: Accessibility is an Ongoing, Repetitive Process
      • Solution(s):
        • Annual Reminder
        • Annual Awareness Campaign
        • Annual Training
        • Regular Web Audits (Quarterly, Annual Reports)
    • 10. Centralized Support
      • Challenge: Centralized Support, Decentralized (Distributed) Environment
      • Solution(s):
        • Establish a System-Wide Accessibility Resource Center; or Submit Proposal to System Office
        • Share Resources: College, Campus, University, System
        • Networking – WAG, other Campus or System-wide Groups