Frequently Asked Questions ClaroRead for Mac

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System Reguirements

Essential:
Mac OS X version 10.4 or later, 60 MB of free disk space, CD-ROM drive, Microsoft Word 2008 (or 2004) for Mac
Recommended:
Microsoft Word 2008 for Mac
Note: Highlight word by word requires Apple OSX 10.5

Q: The Mouse Hover option is selected but nothing gets read out under the mouse pointer, why? Also, keyboard echo is not working.

A: This may be because you have not enabled access for assistive devices. To rectify this, select the Apple symbol in the top left corner of the screen and select System Preferences. Now select 'Universal Access' towards the bottom right: Universal Access icon
The following screen will appear:
Enable Access Settings box


Ensure the checkbox "Enable access for assistive devices" is checked.

Q: Why does nothing happen when I press the keyboard shortcut for Play and Stop?

A: For these shortcuts to work you need to have 'Use all F1, F2, etc. keys as standard function keys' checked in System Preferences > Keyboard & Mouse:
Keyboard and Mouse Settings


Q: How can I decrease character/line/paragraph spacing?

A: Character, line and paragraph spacing is on a cycle, keep increasing the spacing and once the maximum is reached, the spacing will return to the default.


Q: How can I reset the settings in ClaroRead?

A: To reset the ClaroRead settings, delete the corresponding file:
  • ClaroRead Settings: /Users/[username]/Library/Preferences/com.claro.Claroread.settings
  • Pronunciation list: /Users/[username]/Library/Preferences/com.claro.Claroread.pronounce
  • Homophones list: /Users/[username]/Library/Preferences/com.claro.Claroread.homophones.xml

Q: ClaroRead is not letting me save text to audio. Why is this not working?

In order to save text to audio in ClaroRead on a Mac, you must first copy the text you want converted to the clipboard.
Otherwise the error message "Can't Speak" will pop up.
  • Here is a video demonstrating the proper procedure for saving text to audio.