Difference between revisions of "Member Resources"

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===Service Portal===


<h2 style="margin:0; background:#72BF44; font-size:160%; border: 0 solid #cccccc; text-align:Center; color:white; padding:0.2em 0.4em">Member Resources</h2>
All members place orders for accessible materials and services using the [https://cidi.gatech.edu/amacorders/ Service Portal] online system. For information on using the Service Portal, please see the following user guides and video tutorials:<br/><br/>
Video Tutorials and FAQs:
*[https://youtu.be/N6drqDh3G3g Service Portal Overview for USG and Deluxe Members]
*[https://youtu.be/OnqrCMx75iU Service Portal Overview for Basic and CGN Members]
*[https://youtu.be/lrDonkzH-YE How to Add an E-Text Order USG and Deluxe]
*[https://youtu.be/uZbBkGIaqxk How to Add an E-Text Order Basic and CGN]
*[https://youtu.be/RB2we9nTPaI Estimates and Quotes]
*[https://youtu.be/B6KyPmrzhDY Viewing Institution Information and Reports]


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*[http://www.amacusg.gatech.edu/wiki/index.php/Captioning_Services_FAQs Captioning Services FAQs]<br/>
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===E-text Formats===
[[Image:assessment.jpg|AT Assessments: TechMatch|center|90px|link=Assistive Technology Assessment: AMAC TechMatch]]
We produce several e-text file formats. View the following short video for information on choosing the right format for your students.<br/>
[https://youtu.be/H_IR4ZCBzMU Choosing the Right E-text Format]  


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===Student Center===


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Deluxe and USG Memberships provide students access to the [https://cidi.gatech/studentcenter.php Student Center], a secure site where students login to download their completed orders and assistive technology software.<br/><br/>Please see the following user guides and video tutorials for more information on accessing the Student Center:
[[Image:SAM.png|SAM|center|60 px|link=SAM V1]]


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*[http://www.amacusg.gatech.edu/wiki/index.php?title=Student_Resources Student Resources]
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[[Assistive Technology Assessment: AMAC TechMatch|'''AT Assessments: TechMatch''']]
===Assistive Technology Software===


The right technology solution for you
Members with Deluxe and USG memberships have access to download a number of assistive technology software programs that provide support for students with print related disabilities, including programs with text to speech and synchronized visual highlighting. Students download software from the Student Center. Disability Service Providers can download software from the Service Portal.


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===Mobile Devices and Tablets===


[[SAM V1|'''SAM''']]
We currently provide students with several iPad apps upon request. Students can request the ClaroPDF app or ClaroSpeak app for iPad when logged in at the Student Center. Both apps include text to speech functionality for reading and highlighting PDFs on the iPad. Please see the following resources for recommendations for reading PDFs on Android devices and other tablets:<br/><br/>
[http://www.amacusg.gatech.edu/wiki/index.php/Mobile_Devices_and_Tablets Mobile Devices] <br/><br/>
Please note, all mobile devices, including iPads and Android tablets require a zip utility app, such as WinZip to open/unzip zipped files. All of our Completed Books are in a .zip format when downloaded from the Student Center or Service Portal.


Manage student data, disabilities, accommodations, case notes, and more
===Troubleshooting===


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Please see the following resources for [[Student%20Support%2FTroubleshooting|troubleshooting]] information.
[[Image:Database.gif|NEON|60px|center|link=NEON]]


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===Contact Us===


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#Email [mailto:cidi-support@design.gatech.edu cidi-support@design.gatech.edu]
[[Image:CDinFolder.png|Software|center|60px|link=Software]]
#[http://www.cidi.gatech.edu/support.php Make a support call] (24/7)
#Call toll free: 866-418-2750 (M-F 8:30-4:30 EST/EDT)


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See the [http://www.amacusg.gatech.edu/events.php Training and Events Calendar] for upcoming webinars and events.
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[[NEON|'''NEON''']] | [[NEON Lite|'''NEON Lite]]
[[Category:Disability Service Provider]]
 
Online ordering systems
 
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[[Software|'''Software''']]
 
Explore different assistive technology software
 
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[[Image:Laptop.png|Hardware|center|90px|link=Hardware]]
 
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[[Image:conferences.jpg|Conferences & Events|center|90px|link=Conferences & Events]]
 
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[[Hardware|'''Hardware''']]
 
Learn about AMAC compatibility with mobile reading devices
 
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[[Conferences & Events|'''Conferences & Events''']]
 
Learn about AMAC events and conferences
 
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Latest revision as of 10:20, 11 August 2020

Service Portal

All members place orders for accessible materials and services using the Service Portal online system. For information on using the Service Portal, please see the following user guides and video tutorials:

Video Tutorials and FAQs:

E-text Formats

We produce several e-text file formats. View the following short video for information on choosing the right format for your students.
Choosing the Right E-text Format

Student Center

Deluxe and USG Memberships provide students access to the Student Center, a secure site where students login to download their completed orders and assistive technology software.

Please see the following user guides and video tutorials for more information on accessing the Student Center:

Assistive Technology Software

Members with Deluxe and USG memberships have access to download a number of assistive technology software programs that provide support for students with print related disabilities, including programs with text to speech and synchronized visual highlighting. Students download software from the Student Center. Disability Service Providers can download software from the Service Portal.

Mobile Devices and Tablets

We currently provide students with several iPad apps upon request. Students can request the ClaroPDF app or ClaroSpeak app for iPad when logged in at the Student Center. Both apps include text to speech functionality for reading and highlighting PDFs on the iPad. Please see the following resources for recommendations for reading PDFs on Android devices and other tablets:

Mobile Devices

Please note, all mobile devices, including iPads and Android tablets require a zip utility app, such as WinZip to open/unzip zipped files. All of our Completed Books are in a .zip format when downloaded from the Student Center or Service Portal.

Troubleshooting

Please see the following resources for troubleshooting information.

Contact Us

  1. Email cidi-support@design.gatech.edu
  2. Make a support call (24/7)
  3. Call toll free: 866-418-2750 (M-F 8:30-4:30 EST/EDT)

See the Training and Events Calendar for upcoming webinars and events.

Retrieved from "http://www.amacusg.gatech.edu/wiki/index.php?title=Member_Resources&oldid=10335"