Difference between revisions of "Portal:IT Unit"

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| style="font-size: 140%;"| '''Welcome to the AMACWiki Information Technology Unit Portal'''
| style="font-size: 140%;"| '''Welcome to the AMACWiki Information Technology Unit Portal'''
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{|width=100% border="0" cellspacing="2" cellpadding="2" valign="top" style="border-left: 1px solid #cccccc; border-right: 1px solid #cccccc; border-bottom: 1px solid #cccccc; text-align: center; background: #FDF8D6;"
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[[Image:Iticon3.png]] 
|The Information Technology (IT) Unit develops and maintains information systems that support AMAC processes and services.
The Information Technology (IT) Unit develops and maintains information systems that support AMAC processes and services.
 
 
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| style="width: 20%;"|
__TOC__
__TOC__
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<h2 style="margin:0; background:#cedff2; font-size:120%; font-weight:bold; border: 0 solid #cccccc; text-align:center; color:#000000; padding:0.2em 0.4em">Students</h2>
<h2 style="margin:0; background:#cedff2; font-size:120%; font-weight:bold; border: 0 solid #cccccc; text-align:center; color:#000000; padding:0.2em 0.4em">[[:Category:Student|Students]]</h2>
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<h2 style="margin:0; background:#cedff2; font-size:120%; font-weight:bold; border: 0 solid #cccccc; text-align:center; color:#000000; padding:0.2em 0.4em">Service Providers</h2>
<h2 style="margin:0; background:#cedff2; font-size:120%; font-weight:bold; border: 0 solid #cccccc; text-align:center; color:#000000; padding:0.2em 0.4em">[[:Category:Disability Service Provider|Service Providers]]</h2>
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<h2 style="margin:0; background:#cedff2; font-size:120%; font-weight:bold; border: 0 solid #cccccc; text-align:center; color:#000000; padding:0.2em 0.4em">Staff</h2>
<h2 style="margin:0; background:#cedff2; font-size:120%; font-weight:bold; border: 0 solid #cccccc; text-align:center; color:#000000; padding:0.2em 0.4em">[[:Category:Staff|Staff]]</h2>
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[[Image:studentsicon.png|Students]]
[[Image:studentsicon.png|Students]]
| style="border-left: 1px solid #cccccc; border-bottom: 0 solid #cccccc; text-align:center; vertical-align:top;"|
| style="border-left: 1px solid #cccccc; border-bottom: 0 solid #cccccc; text-align:center; vertical-align:top; background: #fafafa;"|
[[Image:dspicon2.png|Service Providers]]  
[[Image:dspicon2.png|Service Providers]]  
| style="border-right: 1px solid #cccccc; border-left: 1px solid #cccccc; border-bottom: 0 solid #cccccc; text-align:center; vertical-align:top;"|
| style="border-right: 1px solid #cccccc; border-left: 1px solid #cccccc; border-bottom: 0 solid #cccccc; text-align:center; vertical-align:top; background: #fafafa;"|
[[Image:stafficon3.png|Staff]]
[[Image:stafficon3.png|Staff]]
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| style="border-left: 1px solid #cccccc; border-bottom: 1px solid #cccccc; text-align:center; vertical-align:top; text-align: left; padding-left: 10px;"|
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*[[Student_Center|Student Center]]
*[[Student_Center|Student Center]]
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| style="border-left: 1px solid #cccccc; border-bottom: 1px solid #cccccc; text-align:center; vertical-align:top; text-align: left; padding-left: 10px; background: #fafafa;"|
*[[NEON|NEON]]
*[[SAM V1|SAM V1]]
*[[SAM V1|SAM V1]]
*[[SAM V2|SAM V2]]
*[[SAM V2|SAM V2]]
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| style="border-right: 1px solid #cccccc; border-left: 1px solid #cccccc; border-bottom: 1px solid #cccccc; text-align:center; vertical-align:top; text-align: left; padding-left: 10px; background: #fafafa;"|
*[[Oracle_Calendar|Oracle Calendar]]
*[[Playbook:Portal:IT_Unit|IT Unit Playbook Portal]]
|}
|}


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==Applications==
==Applications==


*[[NEON]]
*[[Oracle Calendar]]
*[[Student Center]]
*[[Student Center]]
*[[SAM V1]]
*[[SAM V1]]
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==Personnel==
==Personnel==


*[[IT Unit Manager]]
*IT Unit Manager|IT Manager - Todd Runkle
*[[IT Assistant/Design]]
*IT System Analyst|IT System Analyst II - Jack Rains
 
*IT System Support Specialist - Matthew Blake
==Policies==
 
* [http://www.amac.uga.edu/security/Acceptable_Use_Policy.htm Acceptable Use Policy] - Describes acceptable use of computer equipment, data, and information systems.
* [http://www.amac.uga.edu/security/Application_Service_Providers.htm Application Service Provider (ASP) Policy] - Describes proper selection and requirements of Application Service Providers engaged by AMAC.
* [http://www.amac.uga.edu/security/Email_Policy.htm Email Use Policy] - Describes proper use of electronic mail system and services.
* [http://www.amac.uga.edu/security/AntiVirus_Guidelines.htm Guidelines on Anti-Virus Process] - Describes actions to prevent infection of computers and networks by computer viruses and other malicious code.
* [http://www.amac.uga.edu/security/Backup_Guidelines.htm Guidelines on Personal Computer Backup Process] - Describes actions to prevent personal computer data loss due to hardware failures and other causes.
* [http://www.amac.uga.edu/security/Physical_Security_Guidelines.htm Guidelines on Physical & Environmental Security] - Describes actions to prevent security breeches due to building and office access.
* [http://www.amac.uga.edu/security/Third_Party_Guidelines.htm Guidelines on Third Party Access] - Describes actions to ensure appropriate use of AMAC information systems and computing services by third parties.
* [http://www.amac.uga.edu/security/Information_Sensitivity_Policy.htm Information Sensitivity Policy] - Describes how employees determine what information can be disclosed to non-employees, as well as the relative  sensitivity of information that should not be disclosed outside of AMAC without proper authorization.
* [http://www.amac.uga.edu/security/Password_Policy.htm Password Policy] - Describes the standard for creation of strong passwords, the protection of those passwords, and the frequency of change.
* [http://www.amac.uga.edu/security/Router_Security_Policy.htm Router Security Policy] - Describes the required minimal security configuration for all routers and switches connecting to a production network or used in a production capacity at AMAC.
* [http://www.amac.uga.edu/security/Server_Security_Policy.htm Server Security Policy] - Describes the standards for the base configuration of internal server equipment that is owned and/or operated by AMAC.
 
==Procedures==
 
*[[IT Backup Systems Architecture|How backups are made for AMAC computers and servers and where backups are stored]]
*[[IT Computer Setup|How to build and configure an AMAC computer]]
*[[MagicVORTEX#How_to_Import_MagicVORTEX_Shipments_into_NEON|How to import magicVORTEX data into NEON]]
*[[Media:RemoteDesktop.doc|How to setup Remote Desktop for Windows XP and Higher]]


==Tools==
==Tools==


*[http://service.quickbase.com/ QuickBase Service Status]
*[http://service.quickbase.com/ QuickBase Service Status]
*[https://db.uga.edu/network/dnl/ UGA MyDNL]
 
*[http://www.status.uga.edu/ UGA System Status]
[[Category:Information Technology]]
[[Category:Reference]]
[[Category:Staff]]

Latest revision as of 08:31, 18 March 2013

Welcome to the AMACWiki Information Technology Unit Portal
The Information Technology (IT) Unit develops and maintains information systems that support AMAC processes and services.
 


Students

Service Providers

Staff

Students

Service Providers

Staff


Applications

Personnel

  • IT Unit Manager|IT Manager - Todd Runkle
  • IT System Analyst|IT System Analyst II - Jack Rains
  • IT System Support Specialist - Matthew Blake

Tools