Difference between revisions of "SAM V1"

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[[Image:SAM.png|80px|SAM Logo]]&nbsp;&nbsp;<font size="+1">'''Student Accommodation Manager'''</font>
 
[[Image:SAM.png|80px|SAM Logo]]&nbsp;&nbsp;<font size="+1">'''Student Accommodation Manager'''</font>
  
The Student Accommodations Manager is a secure, web-based database application designed to help postsecondary Disability Service Providers manage student data, disabilities, accommodations, case notes, and much more.  SAM is developed and hosted using Intuit's [http://www.quickbase.com QuickBase] and follows a [[Wikipedia:Software_as_a_service|software-as-a-service]] model where there is no software to install or server to manage or own.  Essential functions such as system availability and backups are provided for you.  Predefined reports as well as a powerful report writer allow you to quickly and easily find, filter, and transform data.  SAM can also serve as a forms repository and auto-generate accommodation notification letters.  For institutions lacking strong IT support, SAM offers a viable multi-user, web-based solution.
+
The Student Accommodation Manager is a secure, web-based database application designed to help postsecondary Disability Service Providers manage student data, disabilities, accommodations, case notes, and much more.  SAM is developed and hosted using [http://www.quickbase.com QuickBase] and follows a [[Wikipedia:Software_as_a_service|software-as-a-service]] model where there is no software to install or server to manage or own.  Essential functions such as system availability and backups are provided for you.  Predefined reports as well as a powerful report writer allow you to quickly and easily find, filter, and transform data.  SAM can also serve as a forms repository and auto-generate accommodation notification letters.  For institutions lacking strong IT support, SAM offers a viable multi-user, web-based solution.
  
  
 
[[Image:help.gif|Help Icon]]&nbsp;'''Learn More:'''
 
[[Image:help.gif|Help Icon]]&nbsp;'''Learn More:'''
  
*[https://www.quickbase.com/db/bgfg6wqr6 SAM Demo Application], for access please contact Doug Neal at [mailto:doug.neal@amac.gatech.edu doug.neal@amac.gatech.edu] or Kim Harris at [mailto:kim.harris@amac.gatech.edu kim.harris@amac.gatech.edu] also reach them toll-free at 866-279-2964  
+
*[https://www.quickbase.com/db/bgfg6wqr6 SAM Demo Application], for access please contact Doug Neal at [mailto:doug.neal@amac.gatech.edu doug.neal@amac.gatech.edu] or Sam Evans at [mailto:sam.evans@amac.gatech.edu sam.evans@amac.gatech.edu] also reach them toll-free at 866-279-2964  
 
*[[SAM_Testimonial|Read what SAM customers are saying...]]
 
*[[SAM_Testimonial|Read what SAM customers are saying...]]
 
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==Features==
 
==Features==
  
SAM was developed using Intuit's [http://www.quickbase.com QuickBase] and utilizes standard QuickBase features and [http://quickbase.intuit.com/overview/security/ security], including:
+
SAM was developed using [http://www.quickbase.com QuickBase] and utilizes standard QuickBase features and [http://www.quickbase.com/product-tour/security security], including:
  
* Totally web-based
+
* SAM is completely web-based, all information stored in SAM is available anywhere there is access to the internet
* 24-hour, 365-day availability
+
* SAM is accessible 24-hours a day, 365-days of the year removing the need to carry file folders desk to desk, office to office
* No special software or installations required
+
* SAM customers do not have to update software on any computer where SAM is used reducing user frustration
* Accessible / [[SAMVPAT|VPAT]] Voluntary Product Accessibility Template
+
* SAM customers do not have to purchase additional software for every computer reducing costs
* Custom, printable reporting
+
* SAM meets [[SAMVPAT|VPAT]] requirements allowing any user access to valuable information
* Email integration
+
* SAM provides customers the ability to run/create/save/archive reports as easily as clicking on a mouse
* Searchable on-line help
+
* SAM provides customers the ability to create reports that reduce the time spent in compiling required reports
* Advanced access control via logins, users and roles
+
* SAM reports can be exported into excel providing greater communication between DSP offices and Financial decision makers
* Data encryption
+
* SAM reports can be emailed directly to 3rd parties which allows easier relay of the information hosted in SAM
* Daily backups
+
* SAM reports can be printed as necessary making administrative tasks easier and less time consuming
* Redundant data storage
+
* SAM provides email integration allowing users to use SAM as a communication tool for students, professors and DSP staff
 +
* SAM provides searchable on-line help allowing users to obtain help without having to pick up the phone
 +
* SAM allows customers to define user roles which controls access to information protecting privacy
 +
* SAM's Quickbase application provides data encryption which fights against unwanted use of stored data
 +
* SAM's Quickbase application provides daily backups freeing IT support to accomplish other vital tasks
 +
* SAM's Quickbase redundant data storage procedures ensures all data is stored in duplicate preventing the loss of data
  
 
==Training==
 
==Training==
 
*[http://www.amacusg.org/presentations/SAM/index.html SAM Training Presentation]
 
*[http://www.amacusg.org/presentations/SAM/index.html SAM Training Presentation]
 +
* SAM and the NEW Quickbase: [[Media:SAM_and_the_New_QuickBase.pdf|PDF]] | [[Media:SAM_and_the_New_QuickBase.docx|DOC]]
  
 
==Terminology==
 
==Terminology==
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==Security==
 
==Security==
  
Users of SAM benefit from the following [http://quickbase.intuit.com/overview/security/ security] measures provided for all [http://www.quickbase.com QuickBase] applications:
+
Users of SAM benefit from the following [http://www.quickbase.com/product-tour/security security] measures provided for all [http://www.quickbase.com QuickBase] applications:
  
 
* An industry-standard, 128-bit Secure Socket Layers (SSL) protocol is employed to ensure information is neither intercepted nor corrupted during transmission over the Internet.
 
* An industry-standard, 128-bit Secure Socket Layers (SSL) protocol is employed to ensure information is neither intercepted nor corrupted during transmission over the Internet.
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==Implementation==
 
==Implementation==
  
Prior to creating the SAM application for the customer, the customer should complete the [[Media:SamImplementationPlan.pdf|SAM Implementation Guide with instructions]].  This Microsoft Word document helps the customer identify:
+
Prior to creating the SAM application for the customer, the customer will complete the guide provided by the SAM team. [[Media:SAM Implementation LIVE.pdf|SAM Implementation Guide]].  This implementation guide helps our customer identify:
  
 
* How many users will have access
 
* How many users will have access
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* The list of available accommodations
 
* The list of available accommodations
  
Completed documents and questions can be emailed to Kim Harris at [mailto:kim.harris@amac.gatech.edu kim.harris@amac.gatech.edu].   
+
Completed documents and questions can be emailed to Doug Neal at [mailto:doug.neal@amac.gatech.edu doug.neal@amac.gatech.edu].   
  
 
When the SAM customer application is created, [http://www.amacusg.org/ AMAC] will use the information provided in the implementation guide to provision users, create any new roles and permissions, and customize the values for multiple-choice fields.
 
When the SAM customer application is created, [http://www.amacusg.org/ AMAC] will use the information provided in the implementation guide to provision users, create any new roles and permissions, and customize the values for multiple-choice fields.
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==Importing and Synching Data==
 
==Importing and Synching Data==
  
* [[SAM V1:import|Banner]]
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* [[SAM V1:import|Data Import Guide]]
* [[SAM V1:PeopleSoft|PeopleSoft]]
+
  
==Licensing Agreement==
+
== Standard Pricing ==
 
+
* For information on SAM pricing, please contact Doug Neal by phone at 404.385.1128 or by emailing him at doug.neal@amac.gatech.edu.
[[Media:SAM Software License Agreement 2012 final.pdf|SAM Software License Agreement]]
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+
==Standard Pricing==
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{|width="70%" border="2" cellspacing="0" cellpadding="1" valign="top"
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|-
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| colspan="2" style="border: 1px solid #cccccc; text-align: left; background: #cedff2; font-size:12pt; font-weight: bold; color: #000000; padding: 0.2em 0.4em;"|
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<div style="text-align: center;">
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SAM 2011 Web-Base Application and Hosting Pricing
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</div>
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|-
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Annual Application
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+
 
+
 
+
 
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Annual license fee of '''$1,800.00''' for the web-based SAM application.  
+
 
+
Inquiries for [[#Section_link|Special AMAC Membership Pricing]]    [mailto:kim.harris@amac.gatech.edu please email Kim Harris, AMAC Sales  ]   
+
*Includes SAM application via QuickBase by Intuit
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*Includes initial implementation training
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*Includes application updates
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*Includes basic support package (three hours of telephone support annually and support documentation posted online)
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|-
+
 
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|-
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| style="border-left: 1px solid #cccccc; border-bottom: 1px solid #cccccc; vertical-align: top; background: #fafafa; padding: 0.2em 0.4em;"|
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Standard QuickBase Hosting
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'''$2,160/annually (pro-rated on Fiscal Year July 1 - June 30)'''
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*Includes application hosting, server maintenance, data and storage recovery backup, and user maintenance
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*Includes security
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*Includes database storage of 5MB
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*Includes file attachment storage of 100MB
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*Includes ten user accounts
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|-
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|-
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|-
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|-
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Associated Fees (as required)
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*An additional '''$50'''/month is charged to a customer when a database exceeds 5MB (incremental charge per each additional 5MB)
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*An additional '''$100'''/month is charged to a customer when file attachment storage exceeds 100MB (incremental charge per 100MB)
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*An additional '''$3'''/month per user is charged to a customer when exceeding 10 users.
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|-
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|-
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| colspan="2" style="border: 1px solid #cccccc; text-align: left; background: #cedff2; font-size:12pt; font-weight: bold; color: #000000; padding: 0.2em 0.4em;"|
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<div style="text-align: center;">
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Optional Services Available </div>
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|-
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Data Import
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Customer Data Import = '''$400.00'''
+
 
+
Upon request, the SAM development team can import data into SAM from a customer's external data source(i.e. Microsoft Excel). The price is based on the customer's file type and the amount of data organization sssistance needed from the customer. A quote will be given to the customer prior to the data import.
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+
|-
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| style="border-left: 1px solid #cccccc; border-bottom: 1px solid #cccccc; vertical-align: top; background: #fafafa; padding: 0.2em 0.4em;"|
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Optional Support Package
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'''$500.00'''
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*Provides one-on-one (on demand), personalized user phone support customized to individual user needs.
+
 
+
 
+
|-
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| style="border-left: 1px solid #cccccc; border-bottom: 1px solid #cccccc; vertical-align: top; background: #fafafa; padding: 0.2em 0.4em;"|
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Database Customization
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'''$125.00 per hour'''
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*Includes all customer specific SAM enhancements (i.e. additional fields, report and table modifications, and branding)
+
|-
+
 
+
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On-Site Training
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'''$1,200/day plus travel costs'''
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|-
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|}
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{|width="70%" border="2" cellspacing="0" cellpadding="1" valign="top"
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|-
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| colspan="2" style="border: 1px solid #cccccc; text-align: left; background: #cedff2; font-size:12pt; font-weight: bold; color: #000000; padding: 0.2em 0.4em;"|
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<div style="text-align: center;">
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Discount Pricing for AMAC Members
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</div>
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+
|-
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| style="border-left: 1px solid #cccccc; border-bottom: 1px solid #cccccc; vertical-align: top; background: #fafafa; padding: 0.2em 0.4em;"|
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Premium/Deluxe Membership
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'''Student Accommodation Manager (SAM)  - 25% discount off the Annual Application Fee with a paid annual membership which is a $450 annual savings; plus other standard fees apply'''
+
 
+
 
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|-
+
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+
 
+
|}
+
  
 
==Frequently Asked Questions==
 
==Frequently Asked Questions==
  
Since SAM is developed using Intuit's [http://www.quickbase.com QuickBase], the application layout, navigation, and functions are controlled by [http://www.quickbase.com QuickBase].  To learn more about a particular topic, choose from the list below:
+
Since SAM is developed using [http://www.quickbase.com QuickBase], the application layout, navigation, and functions are controlled by [http://www.quickbase.com QuickBase].  To learn more about a particular topic, choose from the list below:
  
 
* [http://www.quickbase.com/help/default.html#myquickbase.html What is My Quickbase?]
 
* [http://www.quickbase.com/help/default.html#myquickbase.html What is My Quickbase?]
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* [http://www.quickbase.com/help/default.html#importing_data.html How do I import data?]
 
* [http://www.quickbase.com/help/default.html#importing_data.html How do I import data?]
 
* [http://www.quickbase.com/help/default.html#flags.html How do I use the new and update flags]
 
* [http://www.quickbase.com/help/default.html#flags.html How do I use the new and update flags]
 
[[Category:Disability Service Provider]]
 
[[Category:Information Technology]]
 
[[Category:Services]]
 
[[Category:Software]]
 
[[Category:Reference]]
 

Latest revision as of 07:08, 8 September 2018

SAM Logo  Student Accommodation Manager

The Student Accommodation Manager is a secure, web-based database application designed to help postsecondary Disability Service Providers manage student data, disabilities, accommodations, case notes, and much more. SAM is developed and hosted using QuickBase and follows a software-as-a-service model where there is no software to install or server to manage or own. Essential functions such as system availability and backups are provided for you. Predefined reports as well as a powerful report writer allow you to quickly and easily find, filter, and transform data. SAM can also serve as a forms repository and auto-generate accommodation notification letters. For institutions lacking strong IT support, SAM offers a viable multi-user, web-based solution.


Help Icon Learn More:

 

Features

SAM was developed using QuickBase and utilizes standard QuickBase features and security, including:

  • SAM is completely web-based, all information stored in SAM is available anywhere there is access to the internet
  • SAM is accessible 24-hours a day, 365-days of the year removing the need to carry file folders desk to desk, office to office
  • SAM customers do not have to update software on any computer where SAM is used reducing user frustration
  • SAM customers do not have to purchase additional software for every computer reducing costs
  • SAM meets VPAT requirements allowing any user access to valuable information
  • SAM provides customers the ability to run/create/save/archive reports as easily as clicking on a mouse
  • SAM provides customers the ability to create reports that reduce the time spent in compiling required reports
  • SAM reports can be exported into excel providing greater communication between DSP offices and Financial decision makers
  • SAM reports can be emailed directly to 3rd parties which allows easier relay of the information hosted in SAM
  • SAM reports can be printed as necessary making administrative tasks easier and less time consuming
  • SAM provides email integration allowing users to use SAM as a communication tool for students, professors and DSP staff
  • SAM provides searchable on-line help allowing users to obtain help without having to pick up the phone
  • SAM allows customers to define user roles which controls access to information protecting privacy
  • SAM's Quickbase application provides data encryption which fights against unwanted use of stored data
  • SAM's Quickbase application provides daily backups freeing IT support to accomplish other vital tasks
  • SAM's Quickbase redundant data storage procedures ensures all data is stored in duplicate preventing the loss of data

Training

Terminology

SAM is a relational database application. An understanding of the following terms and concepts is essential to understanding the SAM design:

Tables

SAM organizes data into different tables that allow you to instantly access, sort, and find information for an individual student or related data sets.

At the core is the Student table, however, SAM allows users to manage data for and report on:

Access

Access to SAM requires a login and password. Each user is provided with their own login and password. A user’s login is their email address. Passwords are case sensitive.

Login to SAM

Security

Users of SAM benefit from the following security measures provided for all QuickBase applications:

  • An industry-standard, 128-bit Secure Socket Layers (SSL) protocol is employed to ensure information is neither intercepted nor corrupted during transmission over the Internet.
  • Encryption technology is used to help protect data stored on disk.
  • A state-of-the-art data center provides intrusion detection software and hardware, advanced firewall software, daily back-ups to prevent data loss, video surveillance, and uninterruptible power supplies.

Permissions

SAM users can access the same data simultaneously. However, using roles and permissions, you can determine what data users can see and what actions users can perform.

Reporting

With SAM, you can quickly and easily find and view your data the way you want. Reporting is simple, with:

  • A host of pre-defined reports to help you get started quickly.
  • An easy to use report writer that allows you to create tabular reports, summary reports, and even graphs and charts.
  • A powerful Find feature that allows you to filter data by multiple fields.

Implementation

Prior to creating the SAM application for the customer, the customer will complete the guide provided by the SAM team. SAM Implementation Guide. This implementation guide helps our customer identify:

  • How many users will have access
  • The name and email address of all users (this information will be used to create the QuickBase logins for users)
  • If any new roles and permissions are required in addition to the service provider and administrator roles
  • What role to assign to each user
  • The multiple-choice field values
  • The list of available accommodations

Completed documents and questions can be emailed to Doug Neal at doug.neal@amac.gatech.edu.

When the SAM customer application is created, AMAC will use the information provided in the implementation guide to provision users, create any new roles and permissions, and customize the values for multiple-choice fields.

Importing and Synching Data

Standard Pricing

  • For information on SAM pricing, please contact Doug Neal by phone at 404.385.1128 or by emailing him at doug.neal@amac.gatech.edu.

Frequently Asked Questions

Since SAM is developed using QuickBase, the application layout, navigation, and functions are controlled by QuickBase. To learn more about a particular topic, choose from the list below: