Difference between revisions of "Student Support"

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<h2 style="margin:0; background:#aae1ff; font-size:120%; font-weight:bold; border: 0 solid #cccccc; text-align:center; color:#000000; padding:0.2em 0.4em">Software</h2>
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<h2 style="margin:0; background:#aae1ff; font-size:120%; font-weight:bold; border: 0 solid #cccccc; text-align:center; color:#000000; padding:0.2em 0.4em">Student Download Center</h2>
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<h2 style="margin:0; background:#aae1ff; font-size:120%; font-weight:bold; border: 0 solid #cccccc; text-align:center; color:#000000; padding:0.2em 0.4em">NEON</h2>
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== Software ==


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== Tablets and Mobile Devices ==
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== Troubleshooting ==
<div style="height: 10px;">&nbsp;</div>
[[Image:CDinFolder.png|Software icon|60px|center|link=Software]]
*[[PDF Equalizer]]
*[[PDF Aloud]]
*[[ReadHear by gh]]
*[[Software | Additional Software]]
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<div style="height: 10px;">&nbsp;</div>
[[Image:Computer.png|Student Center icon|center|60px|link=Student Download Center]]
<div style="height: 10px;">&nbsp;</div>
* Student Guide: [[Media:Student Guide 2011.pdf|PDF]] | [[Media:Student Guide V6.docx|DOC]]
*[http://www.youtube.com/user/AccessibleMediaTube#p/u/0/OmUzd8QXBg8 Tour of the Student Download Center]
*[http://www.youtube.com/user/AccessibleMediaTube#p/u/0/7cVYgQRcNw0 Downloading Books]
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<div style="height: 20px;">&nbsp;</div>
[[Image:Database.gif|NEON Logo|50px|center|link=NEON]]
<div style="height: 10px;">&nbsp;</div>
*Training Guide: [[Media:NEON Training Guide.pdf|PDF]] | [[Media:NEON Training Guide.docx|DOC]]
*[http://www.amacusg.org/events.php Training Opportunities]
*[[NEON#Forgotten Password|Forgot Your Password?]]
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<div style="height: 30px;">&nbsp;</div>


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<h2 style="margin:0; background:#aae1ff; font-size:120%; font-weight:bold; border: 0 solid #cccccc; text-align:center; color:#000000; padding:0.2em 0.4em">SAM</h2>
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<h2 style="margin:0; background:#aae1ff; font-size:120%; font-weight:bold; border: 0 solid #cccccc; text-align:center; color:#000000; padding:0.2em 0.4em">CAPS</h2>
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<h2 style="margin:0; background:#aae1ff; font-size:120%; font-weight:bold; border: 0 solid #cccccc; text-align:center; color:#000000; padding:0.2em 0.4em">NEON Lite</h2>
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[[File:CDinFolder.png|center|60px|Software icon|alt=Software icon|link=Available Software]]
*<span style="font-size:larger">[[PDF%20Equalizer|PDF Equalizer]]</span>
*<span style="font-size:larger">[[PDF%20Aloud|PDF Aloud]]</span>
*<span style="font-size:larger">[[ReadHear%20by%20gh|ReadHear by gh]]</span>
*<span style="font-size:larger">[[ClaroRead%20for%20Mac|ClaroRead for Mac]]</span>
*<span style="font-size:larger">[[ClaroRead%20for%20PC|ClaroRead for PC]]</span>
*<span style="font-size:larger">[[Available%20Software|Additional Software]]</span>


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[[File:Laptop.png|center|60px|Hardware|alt=Hardware|link=Hardware]]
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*<span style="font-size:larger">[[Hardware|Tablets, Mobile Devices, and eReaders]]</span>
*<span style="font-size:larger">Learn about AMAC compatibility with mobile reading devices</span>
*<span style="font-size:larger">[http://www.gatfl.org/favorite-search.php Tools for Life AppFinder]</span>


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*<span style="font-size:larger"><span style="font-family: tahoma,geneva,sans-serif">[http://www.amacusg.gatech.edu/wiki/index.php/Student_Support/Troubleshooting Problems installing ClaroRead on Mac]</span></span>
*<span style="font-size:larger"><span style="font-family: tahoma,geneva,sans-serif">[http://www.amacusg.gatech.edu/wiki/index.php/ClaroRead_for_Mac Tips for Setting up ClaroRead on a Mac]</span></span>
*<span style="font-size:larger"><span style="font-family: tahoma,geneva,sans-serif"><span class="mw-headline">[[Student%20Support%2FTroubleshooting|Windows 8 SmartScreen prevented an unrecognized app from starting]]</span></span></span>
*<span style="font-size:larger"><span style="font-family: tahoma,geneva,sans-serif"></span></span><span style="font-size:larger"><span style="font-family: tahoma,geneva,sans-serif">[[Student%20Support%2FTroubleshooting|PDF Aloud will not work with Adobe Reader XI]]</span></span>
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<div style="height: 10px;">&nbsp;</div>
== Student Download Center ==
[[Image:SAM.png|SAM Logo|center|60 px|link=SAM V1]]
 
*[[SAM V1|Technical Support]]
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*Importing and Syncing Data: [[SAM_V1:import|Banner]] | [[SAM_V1:PeopleSoft|PeopleSoft]]
== Contact Us ==
*[[SAM V1#Frequently Asked Questions|FAQ's]]
 
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<div style="height: 20px;">&nbsp;</div>
== Tip ==
[[File:CC Logo.png|Closed Captioning logo|center|60 px]]
<br>
*Microphone Resource Guide [[Media: CAPS Microphone Resources.docx |(DOC)]]
*''coming soon''
*''coming soon''
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<div style="height: 20px;">&nbsp;</div>
[[Image:neonlitesm.png|NEON-Lite logo|140 px|center|link=NEON Lite]]
<div style="height: 40px;">&nbsp;</div>
*Training Guide: [[Media:NEON Lite Training Guide.pdf|PDF]] | [[Media:NEON Lite Training Guide.docx|DOC]]
*[[NEON Lite#Download Book Files (E-Text)|Downloading Books]]
*[[NEON Lite#View Reports|Viewing Reports]]
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<div style="height: 30px;">&nbsp;</div>


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<h2 style="margin:0; background:#f6cd7d; font-size:120%; font-weight:bold; border: 0 solid #cccccc; text-align:center; color:#000000; padding:0.2em 0.4em">Contact Us</h2>
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<h2 style="margin:0; background:#f6cd7d; font-size:120%; font-weight:bold; border: 0 solid #cccccc; text-align:center; color:#000000; padding:0.2em 0.4em"> Helpful Tip</h2>
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[[File:Computer.png|center|60px|Student Center icon|alt=Student Center icon]]
*<span style="font-size:medium"><span style="font-family: tahoma,geneva,sans-serif">[http://www.youtube.com/watch?v=HQEXLX7fhFw Tour of the Student Download Center]</span></span>
*<span style="font-size:medium"><span style="font-family: tahoma,geneva,sans-serif">[http://www.youtube.com/watch?v=M7dCFlqYJus Downloading Books]</span></span>
 
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[[File:Nuvola apps ksirc.png|center|60px|Contact Info logo|alt=Contact Info logo|link=http://amacusg.org/contact.php]]
#<span style="font-size:medium"><span style="font-family: tahoma,geneva,sans-serif">Email [mailto:amactech@amac.gatech.edu amactech@amac.gatech.edu]</span></span>
#<span style="font-size:medium"><span style="font-family: tahoma,geneva,sans-serif">[http://www.amacusg.org/support.php Make a support call] (24/7)</span></span>
#<span style="font-size:medium"><span style="font-family: tahoma,geneva,sans-serif">Call toll free: 866-418-2750 (M-F 8:30-4:30 Eastern Time)</span></span>


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[[File:Crystal Clear app ktip.png|60px|FAQ icon|alt=FAQ icon|link=Frequently Asked Questions]]''Learning Ally activation: [[ReadHear%20by%20gh|HERE]]''


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[[File:Nuvola apps ksirc.png|Contact Info logo|center|60px|link=http://amacusg.org/contact.php]]
# Email [mailto:amactech@amac.gatech.edu amactech@amac.gatech.edu]
# [http://www.amacusg.org/support.php Make a support call] (24/7)
# Call toll free:  866-418-2750 (M-F 8:30-4:30 Eastern Time)
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[[Image:Crystal Clear app ktip.png|FAQ icon|60px|link=Frequently Asked Questions]]
:''Trying to activate your Readhear software? ''
:''Make sure you're using the specific AMAC credentials, found [[ReadHear by gh | HERE]]''
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Latest revision as of 14:28, 24 March 2014


Software

Tablets and Mobile Devices

Troubleshooting

Software icon
Hardware

Student Download Center

Contact Us

Tip

Student Center icon
Contact Info logo
  1. Email amactech@amac.gatech.edu
  2. Make a support call (24/7)
  3. Call toll free: 866-418-2750 (M-F 8:30-4:30 Eastern Time)

FAQ iconLearning Ally activation: HERE

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