Creating the Next

AMAC Services and Education


CIDI is the one organization
integrating a full range of
technology and services into
easy, timely, cost-effective
accessibility solutions that
really work.

Tessa Greenleaf
Martha Rust displaying assistive technology keyboard
Guy Toles displaying braille
Making tactile graphic
Dawn Evans
Captioning student in front of school

Meet the CIDI Team

Sheryl Ballenger

Sheryl Ballenger

Captioning and Described Media Services Manager

Sheryl Ballenger, Ph.D. is an education researcher and practitioner fascinated by how adults learn. Sheryl has an earned doctorate from the University of Georgia. Her research areas are transition to adulthood for Deaf emerging adults and best practices in educational access. She is nationally recognized in the field of access for Deaf individuals, transition, ICT accessibility, and disabilities. Dr. Ballenger manages the Captioning and Described Audio Services unit. In this capacity, she is an instructor for an ICT Accessibility college course, an instructor for a MOOC module, and a presenter at various conferences and workshops. Dr. Ballenger is published in journal articles, conference proceedings, and a chapter contributor in a book of case studies. She serves as a consultant for many college programs and businesses serving Deaf and hard of hearing individuals.

Dr. Ballenger is involved in scholarship and research in the areas of transition for Deaf and hard of hearing emerging adults and best practices in educational access. Sheryl is most proud of her professional beginning in this field by earning a Certificate in American Sign Language and an Associate of Science Degree in Interpreter Training from Chattanooga State Technical Community College. She also earned a Bachelor of Arts in Speech - Communication Disorders and a master's degree in Special Education - Deaf Education from Georgia State University. She is a certified teacher of the Deaf. Dr. Ballenger has an earned doctorate from the University of Georgia in Adult Education.

Throughout her professional career, Sheryl has spearheaded many projects designed to motivate young Deaf and hard of hearing students to continue their education after high school; most notably, Deaf Extreme (2002 - 2010), a statewide transition conference in Georgia. She has served on various boards concerned with Deaf education, national transition services for Deaf students, and domestic violence in the Deaf community.

Among other recognitions, she was awarded the Distinguished Meritorious Service Award, for "outstanding service toward the goal of employment of persons with disabilities," from Georgia's Department of Labor. Also selected for the Outstanding Administrator Award from Georgia Highlands College. Dr. Ballenger is a Certified Professional in Accessibility Core Competencies (CPACC), from the International Association of Accessibility Professionals. Additionally, she is a parent advisor for Georgia PINES, a program under the Georgia Department of Education. She advises new parents and families with Deaf children of the many opportunities available for the language, learning, and life.