Difference between revisions of "Member Resources"

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__TOC__
 
__TOC__
  
===AMAC Orders===
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===Service Portal===
  
AMAC members place orders for accessible materials and services using the [https://amacusg.org/amacorders/ AMAC Orders] online system. For information on using AMAC Orders, please see the following user guides and video tutorials:<br/><br/>
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All members place orders for accessible materials and services using the [https://cidi.gatech.edu/amacorders/ Service Portal] online system. For information on using the Service Portal, please see the following user guides and video tutorials:<br/><br/>
 
Video Tutorials and FAQs:
 
Video Tutorials and FAQs:
*[https://youtu.be/N6drqDh3G3g AMAC Orders Overview for USG and Deluxe Members]
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*[https://youtu.be/N6drqDh3G3g Service Portal Overview for USG and Deluxe Members]
*[https://youtu.be/OnqrCMx75iU AMAC Orders Overview for Basic and CGN Members]
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*[https://youtu.be/OnqrCMx75iU Service Portal Overview for Basic and CGN Members]
 
*[https://youtu.be/lrDonkzH-YE How to Add an E-Text Order USG and Deluxe]
 
*[https://youtu.be/lrDonkzH-YE How to Add an E-Text Order USG and Deluxe]
 
*[https://youtu.be/uZbBkGIaqxk How to Add an E-Text Order Basic and CGN]
 
*[https://youtu.be/uZbBkGIaqxk How to Add an E-Text Order Basic and CGN]
*[https://youtu.be/RB2we9nTPaI AMAC Estimates and Quotes]
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*[https://youtu.be/RB2we9nTPaI Estimates and Quotes]
 
*[https://youtu.be/B6KyPmrzhDY Viewing Institution Information and Reports]
 
*[https://youtu.be/B6KyPmrzhDY Viewing Institution Information and Reports]
  
*[http://www.amacusg.gatech.edu/wiki/index.php/Captioning_Services_FAQs Captioning Services FAQs]<br/>
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*[http://www.cidi.gatech.edu/wiki/index.php/Captioning_Services_FAQs Captioning Services FAQs]<br/>
  
===Etext Formats===
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===E-text Formats===
AMAC produces several etext file formats. View the following short video for information on choosing the right format for your students.<br/>
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We produce several e-text file formats. View the following short video for information on choosing the right format for your students.<br/>
[https://youtu.be/H_IR4ZCBzMU Choosing the Right Etext Format]  
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[https://youtu.be/H_IR4ZCBzMU Choosing the Right E-text Format]  
  
===AMAC Student Download Center===
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===Student Center===
  
Deluxe and USG AMAC Memberships provide students access to the [https://amacusg.org/studentcenter.php AMAC Student Download Center], a secure site where students login to download their completed orders and assistive technology software.<br/><br/>Please see the following user guides and video tutorials for more information on accessing the AMAC Student Download Center:
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Deluxe and USG Memberships provide students access to the [https://cidi.gatech/studentcenter.php Student Center], a secure site where students login to download their completed orders and assistive technology software.<br/><br/>Please see the following user guides and video tutorials for more information on accessing the Student Center:
  
*[http://www.amacusg.gatech.edu/wiki/index.php?title=Student_Resources Student Resources]
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*[http://www.cidi.gatech.edu/wiki/index.php?title=Student_Resources Student Resources]
*[http://www.amacusg.gatech.edu/wiki/images/9/91/AMAC_Overview_for_Students.pdf Overview for Students PDF]
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*[http://www.cidi.gatech.edu/wiki/images/9/91/AMAC_Overview_for_Students.pdf Overview for Students PDF]
  
 
===Assistive Technology Software===
 
===Assistive Technology Software===
  
AMAC members with Deluxe and USG memberships have access to download a number of assistive technology software programs that provide support for students with print related disabilities, including programs with text to speech and synchronized visual highlighting. Students download software from the AMAC Student Download Center. Disability Service Providers can download software from AMAC Orders.
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Members with Deluxe and USG memberships have access to download a number of assistive technology software programs that provide support for students with print related disabilities, including programs with text to speech and synchronized visual highlighting. Students download software from the Student Center. Disability Service Providers can download software from the Service Portal.
  
 
===Mobile Devices and Tablets===
 
===Mobile Devices and Tablets===
  
AMAC currently provides students with several iPad apps upon request. Students can request the ClaroPDF app or ClaroSpeak app for iPad when logged in at the AMAC Student Download Center. Both apps include text to speech functionality for reading and highlighting PDFs on the iPad. Please see the following resources for recommendations for reading PDFs on Android devices and other tablets:<br/><br/>
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We currently provide students with several iPad apps upon request. Students can request the ClaroPDF app or ClaroSpeak app for iPad when logged in at the Student Center. Both apps include text to speech functionality for reading and highlighting PDFs on the iPad. Please see the following resources for recommendations for reading PDFs on Android devices and other tablets:<br/><br/>
[http://www.amacusg.gatech.edu/wiki/index.php/Mobile_Devices_and_Tablets Mobile Devices] <br/><br/>
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[http://www.cidi.gatech.edu/wiki/index.php/Mobile_Devices_and_Tablets Mobile Devices] <br/><br/>
Please note, all mobile devices, including iPads and Android tablets require a zip utility app, such as WinZip to open/unzip zipped files. All AMAC Books are in a .zip format when downloaded from the AMAC Student Download Center or AMAC Orders.
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Please note, all mobile devices, including iPads and Android tablets require a zip utility app, such as WinZip to open/unzip zipped files. All of our Completed Books are in a .zip format when downloaded from the Student Center or Service Portal.
  
 
===Troubleshooting===
 
===Troubleshooting===
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===Contact Us===
 
===Contact Us===
  
#Email [mailto:amactech@amac.gatech.edu amactech@amac.gatech.edu]  
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#Email [mailto:cidi-support@design.gatech.edu cidi-support@design.gatech.edu]  
#[http://www.amacusg.org/support.php Make a support call] (24/7)
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#[http://www.cidi.gatech.edu/support.php Make a support call] (24/7)
 
#Call toll free: 866-418-2750 (M-F 8:30-4:30 EST/EDT)  
 
#Call toll free: 866-418-2750 (M-F 8:30-4:30 EST/EDT)  
  
See the [http://www.amacusg.org/events.php Training and Events Calendar] for upcoming webinars and events.
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See the [http://www.cidi.gatech.edu/events.php Training and Events Calendar] for upcoming webinars and events.
  
 
[[Category:Disability Service Provider]]
 
[[Category:Disability Service Provider]]

Revision as of 12:00, 20 February 2019

Service Portal

All members place orders for accessible materials and services using the Service Portal online system. For information on using the Service Portal, please see the following user guides and video tutorials:

Video Tutorials and FAQs:

E-text Formats

We produce several e-text file formats. View the following short video for information on choosing the right format for your students.
Choosing the Right E-text Format

Student Center

Deluxe and USG Memberships provide students access to the Student Center, a secure site where students login to download their completed orders and assistive technology software.

Please see the following user guides and video tutorials for more information on accessing the Student Center:

Assistive Technology Software

Members with Deluxe and USG memberships have access to download a number of assistive technology software programs that provide support for students with print related disabilities, including programs with text to speech and synchronized visual highlighting. Students download software from the Student Center. Disability Service Providers can download software from the Service Portal.

Mobile Devices and Tablets

We currently provide students with several iPad apps upon request. Students can request the ClaroPDF app or ClaroSpeak app for iPad when logged in at the Student Center. Both apps include text to speech functionality for reading and highlighting PDFs on the iPad. Please see the following resources for recommendations for reading PDFs on Android devices and other tablets:

Mobile Devices

Please note, all mobile devices, including iPads and Android tablets require a zip utility app, such as WinZip to open/unzip zipped files. All of our Completed Books are in a .zip format when downloaded from the Student Center or Service Portal.

Troubleshooting

Please see the following resources for troubleshooting information.

Contact Us

  1. Email cidi-support@design.gatech.edu
  2. Make a support call (24/7)
  3. Call toll free: 866-418-2750 (M-F 8:30-4:30 EST/EDT)

See the Training and Events Calendar for upcoming webinars and events.