SAM Testimonial

From CIDI Wiki
Revision as of 12:08, 15 October 2010 by Srains3X (talk | contribs)
Jump to navigation Jump to search

Here is a list of quotes from SAM customers:

Georgia Perimeter College [1]

Bonnie S. Martin, Director , Disability Services

Clayton State University

“I found SAM to be extremely easy to use. It is very intuitive, encouraging the timely capture of necessary updates and case notes. The AMAC staff provided outstanding assistance in customizing it to our specific needs. Reports are simple to use and provide all that we need to fulfill our reporting requirements. Above all, the price is right and the support service is superb. I can’t say enough good things about the SAM system and the support staff.”

Louise Bedrossian, Ed.S., LPC, Director, Disability Resource Center, Clayton State University

Georgia Highlands College

We have a SAM - and love it - our IT department has customized it to fit our accommodations and campuses. As the Director of a college disability support unit with 6 campuses, the only way I can keep track of students and their needs is to access their records on SAM. Often I need to talk to a student about their accommodations or answer faculty questions about a student - I used to tell them to wait until I was on whichever campus the file (paper) was located and I'll call them back after I had the file in front of me. I still keep paper files, but all information is loaded into SAM. As long as I have a connection to the internet, I can pull up a student's record and get immediate information. Of course, the data still has to be input and that is time-consuming, but in the long run it really saves us time. I have not used SAM to it's full capability yet, because we stay so busy and haven't had time to fully set up our Accommodation Letter in SAM, nor have we been able to really use it for reporting as on the BOR report, because the information does not match up enough - but using it for an informational database makes it worthwhile.

Sheryl Ballenger, M.Ed. Director of Student Support Services Georgia Highlands College

Gainesville State College

My first response is “We love SAM”. It has made everyone’s job so much easier. Every staff member in the office uses SAM. After working with 13 databases in the past, it is wonderful to be able to pull up a student’s account and be able to access almost any information you might need is great.

Examples include:
Student Information: We were able to customize this to match up with BANNER so we can download changes made during the semesters. We have also added information that was specific to our office. Student status, Enrollment, file location, etc. File Location: What is the status of their documentation.

Disabilities: We input the disability and code or pertinent information. We don’t input the actual documentation as this would take up a tremendous amount of space. Consent Forms: We can know in an instant is we have a content form for the person requesting information. Case Notes: you know immediately what went on at your last meeting, email, phone call. It also saves a lot of paper. Tests: We schedule all of the tests we proctor in SAM. AMAC – NEON (AMAC accessible textbook ordering application) is connected to SAM so we can pull up that information.

Accommodations: One of the best aspects is the ability to generate Accommodation Notifications for students. Classes’ schedules and general information is downloaded into SAM from Banner on regular bases, so changes like address, phone number and class changes never have to be input individually.

Reports for annual reports are so much easier and more accurate. But daily reports are the most helpful. How many students registered with DS is register for classes this semester. How many are in Learning support classes. How many students picked up their accommodation memos? Did they priority register for classes? Are they testing in the DS office? How many classes will need C-Print.?

And the list is endless. These reports help with planning for the office and staff. They are great when requesting additional staff or more testing rooms and etc. Administration loves numbers and it helps to make your case. I’m sorry, I got carried away. (not just a couple of comments, but there are so many things that SAM does for us, it is hard to mention just a couple). Use what you need. Also if another institution would like to come and see SAM in action at our campus, they are welcome. Just let me know.

Carolyn Swindle Coordinator of Disability Services Gainesville State College