Difference between revisions of "SAM V1"

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='''Student Accommodations Manager Version 1 (SAM V1)'''=
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[[Image:SAM.png|80px|SAM Logo]]&nbsp;&nbsp;<font size="+1">'''Student Accommodation Manager'''</font>
  
The Student Accommodations Manager Version 1 (SAM V1) is our most popular database application that helps postsecondary Disability Service Providers manage student data, accommodations, exams, forms, letters, reports, and much more.
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The Student Accommodation Manager is a secure, web-based database application designed to help postsecondary Disability Service Providers manage student data, disabilities, accommodations, case notes, and much more.  SAM is developed and hosted using [http://www.quickbase.com QuickBase] and follows a [[Wikipedia:Software_as_a_service|software-as-a-service]] model where there is no software to install or server to manage or own.  Essential functions such as system availability and backups are provided for you.  Predefined reports as well as a powerful report writer allow you to quickly and easily find, filter, and transform data.  SAM can also serve as a forms repository and auto-generate accommodation notification letters.  For institutions lacking strong IT support, SAM offers a viable multi-user, web-based solution.
  
  
[https://www.quickbase.com/db/bcsnjrd97 Log in to the SAM V1 Demo]
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[[Image:help.gif|Help Icon]]&nbsp;'''Learn More:'''
  
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*[https://www.quickbase.com/db/bgfg6wqr6 SAM Demo Application], for access please contact Doug Neal at [mailto:doug.neal@amac.gatech.edu doug.neal@amac.gatech.edu] or Sam Evans at [mailto:sam.evans@amac.gatech.edu sam.evans@amac.gatech.edu] also reach them toll-free at 866-279-2964
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*[[SAM_Testimonial|Read what SAM customers are saying...]]
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| align="center" style="width: 25%;"|
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__TOC__
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|}
  
In addition to tracking [[SAM V1:Students|student]] data, SAM V1 allows users to manage and report on:
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<!-- Do not remove this next line as it inserts spacing between the introduction and the contents -->
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<div style="height: 5px;">&nbsp;</div>
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==Features==
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SAM was developed using [http://www.quickbase.com QuickBase] and utilizes standard QuickBase features and [http://www.quickbase.com/product-tour/security security], including:
 +
 
 +
* SAM is completely web-based, all information stored in SAM is available anywhere there is access to the internet
 +
* SAM is accessible 24-hours a day, 365-days of the year removing the need to carry file folders desk to desk, office to office
 +
* SAM customers do not have to update software on any computer where SAM is used reducing user frustration
 +
* SAM customers do not have to purchase additional software for every computer reducing costs
 +
* SAM meets [[SAMVPAT|VPAT]] requirements allowing any user access to valuable information
 +
* SAM provides customers the ability to run/create/save/archive reports as easily as clicking on a mouse
 +
* SAM provides customers the ability to create reports that reduce the time spent in compiling required reports
 +
* SAM reports can be exported into excel providing greater communication between DSP offices and Financial decision makers
 +
* SAM reports can be emailed directly to 3rd parties which allows easier relay of the information hosted in SAM
 +
* SAM reports can be printed as necessary making administrative tasks easier and less time consuming
 +
* SAM provides email integration allowing users to use SAM as a communication tool for students, professors and DSP staff
 +
* SAM provides searchable on-line help allowing users to obtain help without having to pick up the phone
 +
* SAM allows customers to define user roles which controls access to information protecting privacy
 +
* SAM's Quickbase application provides data encryption which fights against unwanted use of stored data
 +
* SAM's Quickbase application provides daily backups freeing IT support to accomplish other vital tasks
 +
* SAM's Quickbase redundant data storage procedures ensures all data is stored in duplicate preventing the loss of data
 +
 
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==Training==
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*[http://www.amacusg.org/presentations/SAM/index.html SAM Training Presentation]
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* SAM and the NEW Quickbase: [[Media:SAM_and_the_New_QuickBase.pdf|PDF]] | [[Media:SAM_and_the_New_QuickBase.docx|DOC]]
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==Terminology==
 +
 
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SAM is a relational database application.  An understanding of the following terms and concepts is essential to understanding the SAM design:
 +
 
 +
* [[Wikipedia:Application_software|What is an application?]]
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* [[Wikipedia:Database|What is a database?]]
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* [http://www.quickbase.com/help/default.html#what_is_a_table.html What is a QuickBase table and record?]
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* [http://www.quickbase.com/help/default.html#what_is_a_field.html What is a QuickBase field?]
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* [http://www.quickbase.com/help/default.html#what_is_a_view.html What is a QuickBase report?]
 +
 
 +
==Tables==
 +
 
 +
SAM organizes data into different [[SAM V1:Tables |tables]] that allow you to instantly access, sort, and find information for an individual student or related data sets.
 +
 
 +
At the core is the [[SAM V1:Students|Student]] table, however, SAM allows users to manage data for and report on:
  
 
{| width="100%"
 
{| width="100%"
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SAM V1 can also serve as a forms repository and auto-generate accommodation notification letters.
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==Access==
  
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Access to SAM requires a login and password.  Each user is provided with their own login and password.  A user’s login is their email address.  Passwords are case sensitive.
  
==Features==
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[https://www.quickbase.com/db/main?a=signin Login to SAM]
  
SAM V1 was developed using [http://www.quickbase.com QuickBase] and includes all of the [http://www.quickbase.com QuickBase] features and security, including:
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==Security==
  
* Totally web-based
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Users of SAM benefit from the following [http://www.quickbase.com/product-tour/security security] measures provided for all [http://www.quickbase.com QuickBase] applications:
* 24-hour, 365-day availability
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* No special software or installations required
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* Accessible
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* Custom, printable reporting
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* Email integration
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* Searchable on-line help
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* Advanced access control via logins, users and roles
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* Data encryption
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* Daily backups
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* Redundant data storage
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* An industry-standard, 128-bit Secure Socket Layers (SSL) protocol is employed to ensure information is neither intercepted nor corrupted during transmission over the Internet.
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* Encryption technology is used to help protect data stored on disk.
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* A state-of-the-art data center provides intrusion detection software and hardware, advanced firewall software, daily back-ups to prevent data loss, video surveillance, and uninterruptible power supplies.
  
==Instant Access to the Information You Need==
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==Permissions==
  
* SAM V1 is comprised of a number of different [[SAM V1:Tables |tables]] that allow you to organize, sort, and find student information from individual files to large data sets.
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SAM users can access the same data simultaneously.  However, using [[SAM V1:Permissions|roles and permissions]], you can determine what data users can see and what actions users can perform.
* When asked, you will have disability information, student accommodations, case note history, and contact information right at hand.
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==Reporting==
  
==Report and Communicate All Your Information==
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With SAM, you can quickly and easily find and view your data the way you want. Reporting is simple, with:
 
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* Transform data by choosing from a host of pre-defined report templates.
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* Create your own reports using SQL.
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* SAM V1 offers a sophisticated '''Find''' feature that allows you to filter data by multiple fields.
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==Built-in Network Sharing and Permissions==
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* Users can [[SAM V1:Login and Passwords |login]] to SAM V1 and access the same student file simultaneously.
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* SAM V1 offers levels of access [[SAM V1:Permissions | permission]] so you can determine what your users can do and see.
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==Terminology==
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SAM V1 is a relational database application, and as such, an understanding of the following database terms and concepts is essential:
+
 
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* [[Wikipedia:Application_software|Application]]
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* [[Wikipedia:Database|Database]]
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* [http://www.quickbase.com/help/default.html#what_is_a_table.html QuickBase Table and Record]
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* [http://www.quickbase.com/help/default.html#what_is_a_field.html QuickBase Field]
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* [http://www.quickbase.com/help/default.html#what_is_a_view.html QuickBase Report]
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==Layout, Navigation and How To==
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Since SAM V1 is developed using [http://www.quickbase.com QuickBase], the application layout, navigation, and functions are controlled by [http://www.quickbase.com QuickBase].  To learn more about a particular topic, choose from the list below:
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* [http://www.quickbase.com/help/default.html#myquickbase.html My Quickbase]
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* [http://www.quickbase.com/help/default.html#about_dashboard_page.html Dashboard]
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* [http://www.quickbase.com/help/default.html#adding_or_editing_a_record.html Adding or Editing a Record]
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* [http://www.quickbase.com/help/default.html#what_is_a_view.html Viewing Records]
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* [http://www.quickbase.com/help/default.html#quick_find.html Finding Records]
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* [http://www.quickbase.com/help/default.html#e-mail_a_record.html Emailing a Record]
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* [http://www.quickbase.com/help/default.html#e-mail_a_view.html Emailing a View]
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 +
* A host of pre-defined reports to help you get started quickly.
 +
* An easy to use [https://www.quickbase.com/help/default.html#what_is_a_view.html report writer] that allows you to create tabular reports, summary reports, and even graphs and charts.
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* A powerful '''Find''' feature that allows you to filter data by multiple fields.
  
 
==Implementation==
 
==Implementation==
  
The SAM V1 customer application is created by copying either the SAM con NEON or SAM sin NEON master application.  SAM con NEON is used as the source when the customer will also be an AMAC member and have students in [[NEON]].  SAM sin NEON is used as the source when the customer will not have related students in [[NEON]].
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Prior to creating the SAM application for the customer, the customer will complete the guide provided by the SAM team. [[Media:SAM Implementation LIVE.pdf|SAM Implementation Guide]].  This implementation guide helps our customer identify:
 
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Prior to creating the SAM V1 application for the customer, the customer should complete the [[Media:SAM_V1_Implementation_Guide.doc|SAM V1 implementation guide]].  This Microsoft Word document helps the customer identify:
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* How many users will have access
 
* How many users will have access
Line 101: Line 112:
 
* The list of available accommodations
 
* The list of available accommodations
  
Completed documents and questions can be emailed to Joe Davis [mailto:davisj@uga.edu davisj@uga.edu].   
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Completed documents and questions can be emailed to Doug Neal at [mailto:doug.neal@amac.gatech.edu doug.neal@amac.gatech.edu].   
  
When the SAM V1 customer application is created, AMAC will use the information provided in the implementation guide to provision users, create any new roles and permissions, and customize the values for multiple-choice fields.
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When the SAM customer application is created, [http://www.amacusg.org/ AMAC] will use the information provided in the implementation guide to provision users, create any new roles and permissions, and customize the values for multiple-choice fields.
  
 +
==Importing and Synching Data==
  
==Licensing==
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* [[SAM V1:import|Data Import Guide]]
  
*[[Media:SAMV1_Services_Agreement.doc|SAM V1 Services Agreement]]
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== Standard Pricing ==
 +
* For information on SAM pricing, please contact Doug Neal by phone at 404.385.1128 or by emailing him at doug.neal@amac.gatech.edu.
  
 +
==Frequently Asked Questions==
  
==Pricing, Services, and Technical Support==
+
Since SAM is developed using [http://www.quickbase.com QuickBase], the application layout, navigation, and functions are controlled by [http://www.quickbase.com QuickBase]. To learn more about a particular topic, choose from the list below:
 
+
{| border="1" cellspacing="1" cellpadding="1"
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|'''Required Fees'''
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Initial Application Fee and Training
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|
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One Payment of $950, AMAC Members $750 (Reduced)
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*Access to the SAM V1 application.
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*Access to the SAM V1 online application documentation.
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*One phone training and one follow-up phone training within 14 days of the purchase.  Training may be conducted via web conferencing based on the user(s) needs.
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|-
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|Hosting/User Fees
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|
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$180/month ($2,160/annually)
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*Maximum database size of 5MB
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*Maximum file attachment storage of 100MB
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*Maximum 10 users
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*Users can optionally pay QuickBase for an account and not pay hosting/user fees. QuickBase lowest plan of 5MB database, 100MB file attachment, and 10 users priced at $249/month. See www.quickbase.com for an overview and additional features of having a QuickBase account.
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*Covers application hosting, server maintenance, application backup and security, and user maintenance.
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|-
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|'''Optional Fees'''
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Support Fee
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|
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$250/year
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*Estimated six hours of support per month.
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*Covers application questions and assistance with report creation.
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|-
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|Customization Fee
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|
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$125/hour
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*Covers application customization, import of legacy data, and integration with external systems (i.e. Banner).  
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|-
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|On-Site Customer Training
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|
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$1,200/day plus travel costs
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|-
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|'''Additional Fees'''
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|
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*$50/month per 5MB database storage (if database size exceeds 5MB)
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*$100/month per 100MB file attachment storage (if file attachment storage exceeds 100MB)
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*$3/month per user (if exceed 10 users)
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|}
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[[Category:Disability Service Provider]]
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* [http://www.quickbase.com/help/default.html#myquickbase.html What is My Quickbase?]
[[Category:Software]]
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* [http://www.quickbase.com/help/default.html#about_dashboard_page.html What is the application dashboard?]
 +
* [http://www.quickbase.com/help/default.html#adding_or_editing_a_record.html How do I add or edit a record?]
 +
* [http://www.quickbase.com/help/default.html#what_is_a_view.html How do I view records?]
 +
* [http://www.quickbase.com/help/default.html#quick_find.html How do I find records?]
 +
* [http://www.quickbase.com/help/default.html#e-mail_a_record.html How do I email a record?]
 +
* [http://www.quickbase.com/help/default.html#e-mail_a_view.html How do I email a view?]
 +
* [http://www.quickbase.com/help/default.html#importing_data.html How do I import data?]
 +
* [http://www.quickbase.com/help/default.html#flags.html How do I use the new and update flags]

Latest revision as of 07:08, 8 September 2018

SAM Logo  Student Accommodation Manager

The Student Accommodation Manager is a secure, web-based database application designed to help postsecondary Disability Service Providers manage student data, disabilities, accommodations, case notes, and much more. SAM is developed and hosted using QuickBase and follows a software-as-a-service model where there is no software to install or server to manage or own. Essential functions such as system availability and backups are provided for you. Predefined reports as well as a powerful report writer allow you to quickly and easily find, filter, and transform data. SAM can also serve as a forms repository and auto-generate accommodation notification letters. For institutions lacking strong IT support, SAM offers a viable multi-user, web-based solution.


Help Icon Learn More:

 

Features

SAM was developed using QuickBase and utilizes standard QuickBase features and security, including:

  • SAM is completely web-based, all information stored in SAM is available anywhere there is access to the internet
  • SAM is accessible 24-hours a day, 365-days of the year removing the need to carry file folders desk to desk, office to office
  • SAM customers do not have to update software on any computer where SAM is used reducing user frustration
  • SAM customers do not have to purchase additional software for every computer reducing costs
  • SAM meets VPAT requirements allowing any user access to valuable information
  • SAM provides customers the ability to run/create/save/archive reports as easily as clicking on a mouse
  • SAM provides customers the ability to create reports that reduce the time spent in compiling required reports
  • SAM reports can be exported into excel providing greater communication between DSP offices and Financial decision makers
  • SAM reports can be emailed directly to 3rd parties which allows easier relay of the information hosted in SAM
  • SAM reports can be printed as necessary making administrative tasks easier and less time consuming
  • SAM provides email integration allowing users to use SAM as a communication tool for students, professors and DSP staff
  • SAM provides searchable on-line help allowing users to obtain help without having to pick up the phone
  • SAM allows customers to define user roles which controls access to information protecting privacy
  • SAM's Quickbase application provides data encryption which fights against unwanted use of stored data
  • SAM's Quickbase application provides daily backups freeing IT support to accomplish other vital tasks
  • SAM's Quickbase redundant data storage procedures ensures all data is stored in duplicate preventing the loss of data

Training

Terminology

SAM is a relational database application. An understanding of the following terms and concepts is essential to understanding the SAM design:

Tables

SAM organizes data into different tables that allow you to instantly access, sort, and find information for an individual student or related data sets.

At the core is the Student table, however, SAM allows users to manage data for and report on:

Access

Access to SAM requires a login and password. Each user is provided with their own login and password. A user’s login is their email address. Passwords are case sensitive.

Login to SAM

Security

Users of SAM benefit from the following security measures provided for all QuickBase applications:

  • An industry-standard, 128-bit Secure Socket Layers (SSL) protocol is employed to ensure information is neither intercepted nor corrupted during transmission over the Internet.
  • Encryption technology is used to help protect data stored on disk.
  • A state-of-the-art data center provides intrusion detection software and hardware, advanced firewall software, daily back-ups to prevent data loss, video surveillance, and uninterruptible power supplies.

Permissions

SAM users can access the same data simultaneously. However, using roles and permissions, you can determine what data users can see and what actions users can perform.

Reporting

With SAM, you can quickly and easily find and view your data the way you want. Reporting is simple, with:

  • A host of pre-defined reports to help you get started quickly.
  • An easy to use report writer that allows you to create tabular reports, summary reports, and even graphs and charts.
  • A powerful Find feature that allows you to filter data by multiple fields.

Implementation

Prior to creating the SAM application for the customer, the customer will complete the guide provided by the SAM team. SAM Implementation Guide. This implementation guide helps our customer identify:

  • How many users will have access
  • The name and email address of all users (this information will be used to create the QuickBase logins for users)
  • If any new roles and permissions are required in addition to the service provider and administrator roles
  • What role to assign to each user
  • The multiple-choice field values
  • The list of available accommodations

Completed documents and questions can be emailed to Doug Neal at doug.neal@amac.gatech.edu.

When the SAM customer application is created, AMAC will use the information provided in the implementation guide to provision users, create any new roles and permissions, and customize the values for multiple-choice fields.

Importing and Synching Data

Standard Pricing

  • For information on SAM pricing, please contact Doug Neal by phone at 404.385.1128 or by emailing him at doug.neal@amac.gatech.edu.

Frequently Asked Questions

Since SAM is developed using QuickBase, the application layout, navigation, and functions are controlled by QuickBase. To learn more about a particular topic, choose from the list below: