Difference between revisions of "SAM V1"

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[[Category:Software]]
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SAM V1 is used by Disability Service Providers to manage students receiving accommodations from disability services.
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In addition to tracking [[SAM V1:Students|student]] data, SAM V1 allows users to manage and report on:
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{| width="100%"
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|-
 
|-
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| style="text-align: left; vertical-align: top; padding: 0.2em 0.4em;"|
* [[SAM V1:Disabilities|Disabilities]]
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[[Image:SAM.png|80px|SAM Logo]]&nbsp;&nbsp;<font size="+1">'''Student Accommodation Manager'''</font>
* [[SAM V1:Accommodations|Accommodations]]
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* [[SAM V1:Consent Types|Consent Types]]
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* [[SAM V1:Referrals|Referrals]]
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* [[SAM V1:Case Notes|Case Notes]]
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|
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* [[SAM V1:Tasks|Tasks]]
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* [[SAM V1:Tests|Tests]]
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* [[SAM V1:Orders|Alternate Media Orders]]
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* [[SAM V1:Class Schedules|Class Schedules]]
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* [[SAM V1:Documentation|Documentation]]
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|}
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SAM V1 can also serve as a forms repository and auto-generate accommodation notification letters.
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The Student Accommodation Manager is a secure, web-based database application designed to help postsecondary Disability Service Providers manage student data, disabilities, accommodations, case notes, and much more.  SAM is developed and hosted using [http://www.quickbase.com QuickBase] and follows a [[Wikipedia:Software_as_a_service|software-as-a-service]] model where there is no software to install or server to manage or own.  Essential functions such as system availability and backups are provided for you.  Predefined reports as well as a powerful report writer allow you to quickly and easily find, filter, and transform data.  SAM can also serve as a forms repository and auto-generate accommodation notification letters.  For institutions lacking strong IT support, SAM offers a viable multi-user, web-based solution.
  
==Features==
 
  
SAM V1 was developed using [http://www.quickbase.com QuickBase] and includes all of the [http://www.quickbase.com QuickBase] features and security, including:
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[[Image:help.gif|Help Icon]]&nbsp;'''Learn More:'''
  
* Totally web-based
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*[https://www.quickbase.com/db/bgfg6wqr6 SAM Demo Application], for access please contact Doug Neal at [mailto:doug.neal@amac.gatech.edu doug.neal@amac.gatech.edu] or Sam Evans at [mailto:sam.evans@amac.gatech.edu sam.evans@amac.gatech.edu] also reach them toll-free at 866-279-2964
* 24-hour, 365-day availability
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*[[SAM_Testimonial|Read what SAM customers are saying...]]
* No special software or installations required
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| align="center" style="width: 25%;"|
* Accessible
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__TOC__
* Custom, printable reporting
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|}
* Email integration
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* Searchable on-line help
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* Advanced access control via logins, users and roles
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* Data encryption
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* Daily backups
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* Redundant data storage
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==Terminology==
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<!-- Do not remove this next line as it inserts spacing between the introduction and the contents -->
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<div style="height: 5px;">&nbsp;</div>
  
SAM V1 is a relational database application, and as such, an understanding of the following database terms and concepts is essential:
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==Features==
  
* [[Wikipedia:Application_software|Application]]
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SAM was developed using [http://www.quickbase.com QuickBase] and utilizes standard QuickBase features and [http://www.quickbase.com/product-tour/security security], including:
* [[Wikipedia:Database|Database]]
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* [http://www.quickbase.com/help/default.html#what_is_a_table.html QuickBase Table and Record]
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* [http://www.quickbase.com/help/default.html#what_is_a_field.html QuickBase Field]
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* [http://www.quickbase.com/help/default.html#what_is_a_view.html QuickBase Report]
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==Access==
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* SAM is completely web-based, all information stored in SAM is available anywhere there is access to the internet
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* SAM is accessible 24-hours a day, 365-days of the year removing the need to carry file folders desk to desk, office to office
 +
* SAM customers do not have to update software on any computer where SAM is used reducing user frustration
 +
* SAM customers do not have to purchase additional software for every computer reducing costs
 +
* SAM meets [[SAMVPAT|VPAT]] requirements allowing any user access to valuable information
 +
* SAM provides customers the ability to run/create/save/archive reports as easily as clicking on a mouse
 +
* SAM provides customers the ability to create reports that reduce the time spent in compiling required reports
 +
* SAM reports can be exported into excel providing greater communication between DSP offices and Financial decision makers
 +
* SAM reports can be emailed directly to 3rd parties which allows easier relay of the information hosted in SAM
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* SAM reports can be printed as necessary making administrative tasks easier and less time consuming
 +
* SAM provides email integration allowing users to use SAM as a communication tool for students, professors and DSP staff
 +
* SAM provides searchable on-line help allowing users to obtain help without having to pick up the phone
 +
* SAM allows customers to define user roles which controls access to information protecting privacy
 +
* SAM's Quickbase application provides data encryption which fights against unwanted use of stored data
 +
* SAM's Quickbase application provides daily backups freeing IT support to accomplish other vital tasks
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* SAM's Quickbase redundant data storage procedures ensures all data is stored in duplicate preventing the loss of data
  
The login URL for SAM V1 is [https://www.quickbase.com/db/main?a=signin https://www.quickbase.com/db/main?a=signin]. It is suggested that users bookmark this URL in their browser.
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==Training==
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*[http://www.amacusg.org/presentations/SAM/index.html SAM Training Presentation]
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* SAM and the NEW Quickbase: [[Media:SAM_and_the_New_QuickBase.pdf|PDF]] | [[Media:SAM_and_the_New_QuickBase.docx|DOC]]
  
===Login and Password===
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==Terminology==
  
Access to SAM V1 requires a login and passwordDisability Service Providers at an institution are provided with their own login and password.  Typically a user’s login is their email address.
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SAM is a relational database applicationAn understanding of the following terms and concepts is essential to understanding the SAM design:
  
Multiple logins with the same login are allowed.
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* [[Wikipedia:Application_software|What is an application?]]
 +
* [[Wikipedia:Database|What is a database?]]
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* [http://www.quickbase.com/help/default.html#what_is_a_table.html What is a QuickBase table and record?]
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* [http://www.quickbase.com/help/default.html#what_is_a_field.html What is a QuickBase field?]
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* [http://www.quickbase.com/help/default.html#what_is_a_view.html What is a QuickBase report?]
  
Passwords are case sensitive.
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==Tables==
  
===Users and Roles===
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SAM organizes data into different [[SAM V1:Tables |tables]] that allow you to instantly access, sort, and find information for an individual student or related data sets.
 
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SAM V1 users are assigned roles and roles determine what permissions are granted within SAM V1.
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The following roles are defined in SAM V1:
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{| border="1" cellspacing="1" cellpadding="1"
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!Role
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!Permissions
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|-
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|Service Provider
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|
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* Can add, edit, and view all fields on all records in all tables.
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* Can delete records in all tables except students and accommodation masters.
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|-
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|Administrator
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|
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* Can add, edit, and view all fields on all records in all tables.
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* Can delete records in all tables.
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* Can add, edit, and save tables, fields, forms and views.
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* Can change a record owner.
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|}
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==Tables==
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SAM V1 is comprised of the following tables:
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At the core is the [[SAM V1:Students|Student]] table, however, SAM allows users to manage data for and report on:
  
 
{| width="100%"
 
{| width="100%"
 
|-
 
|-
 
|
 
|
* [[SAM V1:Students|Students]]
 
 
* [[SAM V1:Disabilities|Disabilities]]
 
* [[SAM V1:Disabilities|Disabilities]]
 
* [[SAM V1:Accommodations|Accommodations]]
 
* [[SAM V1:Accommodations|Accommodations]]
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* [[SAM V1:Referrals|Referrals]]
 
* [[SAM V1:Referrals|Referrals]]
 
* [[SAM V1:Case Notes|Case Notes]]
 
* [[SAM V1:Case Notes|Case Notes]]
* [[SAM V1:Tasks|Tasks]]
 
 
|
 
|
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* [[SAM V1:Tasks|Tasks]]
 
* [[SAM V1:Tests|Tests]]
 
* [[SAM V1:Tests|Tests]]
* [[SAM V1:Orders|Orders]]
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* [[SAM V1:Orders|Alternate Media Orders]]
 
* [[SAM V1:Class Schedules|Class Schedules]]
 
* [[SAM V1:Class Schedules|Class Schedules]]
 
* [[SAM V1:Documentation|Documentation]]
 
* [[SAM V1:Documentation|Documentation]]
* [[SAM V1:Forms|Forms]]
 
* [[SAM V1:Accommodation Masters|Accommodation Masters]]
 
 
|}
 
|}
  
For each table, records can be added, edited, deleted, or viewed, depending on the user’s role.  To view table descriptions, relationships, process flows, and detailed field information, click on a table name listed above.
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==Access==
  
==Layout, Navigation and How To==
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Access to SAM requires a login and password.  Each user is provided with their own login and password.  A user’s login is their email address.  Passwords are case sensitive.
  
Since SAM V1 is developed using [http://www.quickbase.com QuickBase], the application layout, navigation, and functions are controlled by [http://www.quickbase.com QuickBase].  To learn more about a particular topic, choose from the list below:
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[https://www.quickbase.com/db/main?a=signin Login to SAM]
  
* [http://www.quickbase.com/help/default.html#myquickbase.html My Quickbase]
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==Security==
* [http://www.quickbase.com/help/default.html#about_dashboard_page.html Dashboard]
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* [http://www.quickbase.com/help/default.html#adding_or_editing_a_record.html Adding or Editing a Record]
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Users of SAM benefit from the following [http://www.quickbase.com/product-tour/security security] measures provided for all [http://www.quickbase.com QuickBase] applications:
* [http://www.quickbase.com/help/default.html#what_is_a_view.html Viewing Records]
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* [http://www.quickbase.com/help/default.html#quick_find.html Finding Records]
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* An industry-standard, 128-bit Secure Socket Layers (SSL) protocol is employed to ensure information is neither intercepted nor corrupted during transmission over the Internet.
* [http://www.quickbase.com/help/default.html#e-mail_a_record.html Emailing a Record]
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* Encryption technology is used to help protect data stored on disk.
* [http://www.quickbase.com/help/default.html#e-mail_a_view.html Emailing a View]
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* A state-of-the-art data center provides intrusion detection software and hardware, advanced firewall software, daily back-ups to prevent data loss, video surveillance, and uninterruptible power supplies.
 +
 
 +
==Permissions==
 +
 
 +
SAM users can access the same data simultaneously.  However, using [[SAM V1:Permissions|roles and permissions]], you can determine what data users can see and what actions users can perform.
 +
 
 +
==Reporting==
 +
 
 +
With SAM, you can quickly and easily find and view your data the way you want. Reporting is simple, with:
 +
 
 +
* A host of pre-defined reports to help you get started quickly.
 +
* An easy to use [https://www.quickbase.com/help/default.html#what_is_a_view.html report writer] that allows you to create tabular reports, summary reports, and even graphs and charts.
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* A powerful '''Find''' feature that allows you to filter data by multiple fields.
  
 
==Implementation==
 
==Implementation==
  
The SAM V1 customer application is created by copying either the SAM con NEON or SAM sin NEON master application.  SAM con NEON is used as the source when the customer will also be an AMAC member and have students in [[NEON]].  SAM sin NEON is used as the source when the customer will not have related students in [[NEON]].
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Prior to creating the SAM application for the customer, the customer will complete the guide provided by the SAM team. [[Media:SAM Implementation LIVE.pdf|SAM Implementation Guide]].  This implementation guide helps our customer identify:
 
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Prior to creating the SAM V1 application for the customer, the customer should complete the [[Media:SAM_implementation.xls|SAM V1 implementation guide]].  This Excel spreadsheet helps the customer identify:
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* How many users will have access
 
* How many users will have access
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* The list of available accommodations
 
* The list of available accommodations
  
Completed spreadsheets and questions can be emailed to Joe Davis [mailto:davisj@uga.edu davisj@uga.edu].   
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Completed documents and questions can be emailed to Doug Neal at [mailto:doug.neal@amac.gatech.edu doug.neal@amac.gatech.edu].   
  
When the SAM V1 customer application is created, AMAC will use the information provided in the implementation guide to provision users, create any new roles and permissions, and customize the values for multiple-choice fields.
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When the SAM customer application is created, [http://www.amacusg.org/ AMAC] will use the information provided in the implementation guide to provision users, create any new roles and permissions, and customize the values for multiple-choice fields.
  
==Licensing==
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==Importing and Synching Data==
  
*[[Media:SAMV1_Software_License_Final.doc|SAM V1 Software License Agreement]]
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* [[SAM V1:import|Data Import Guide]]
  
==Pricing==
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== Standard Pricing ==
 +
* For information on SAM pricing, please contact Doug Neal by phone at 404.385.1128 or by emailing him at doug.neal@amac.gatech.edu.
  
{| border="1" cellspacing="1" cellpadding="1"
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==Frequently Asked Questions==
|Initial Fee
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|
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Since SAM is developed using [http://www.quickbase.com QuickBase], the application layout, navigation, and functions are controlled by [http://www.quickbase.com QuickBase].  To learn more about a particular topic, choose from the list below:
*One Payment of $950
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*AMAC Members $750 (Reduced)
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* [http://www.quickbase.com/help/default.html#myquickbase.html What is My Quickbase?]
|-
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* [http://www.quickbase.com/help/default.html#about_dashboard_page.html What is the application dashboard?]
|Hosting/User Fees
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* [http://www.quickbase.com/help/default.html#adding_or_editing_a_record.html How do I add or edit a record?]
|
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* [http://www.quickbase.com/help/default.html#what_is_a_view.html How do I view records?]
*$180/month ($2,160/annually)
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* [http://www.quickbase.com/help/default.html#quick_find.html How do I find records?]
*Maximum database size of 5MB
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* [http://www.quickbase.com/help/default.html#e-mail_a_record.html How do I email a record?]
*Maximum file attachment storage of 100MB
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* [http://www.quickbase.com/help/default.html#e-mail_a_view.html How do I email a view?]
*Maximum 10 users
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* [http://www.quickbase.com/help/default.html#importing_data.html How do I import data?]
*Users can optionally pay QuickBase for an account and not pay hosting/user fees. QuickBase lowest plan of 5MB database, 100MB file attachment, and 10 users priced at $249/month. See www.quickbase.com for an overview and additional features of having a QuickBase account.
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* [http://www.quickbase.com/help/default.html#flags.html How do I use the new and update flags]
*Covers application hosting, server maintenance, application backup and security, and user maintenance.  
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|-
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|Support Fee
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|
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*$250/year
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*Covers application training, application questions, assistance with report creation, data import/export, and integration with external systems (i.e. Banner).  
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|-  
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|Customization Fee
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|
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*$125/hour
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|-
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|Additional Fees
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|
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*$50/month per 5MB database storage (if database size exceeds 5MB)
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*$100/month per 100MB file attachment storage (if file attachment storage exceeds 100MB)
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*$3/month per user (if exceed 10 users)
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|}
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Latest revision as of 07:08, 8 September 2018

SAM Logo  Student Accommodation Manager

The Student Accommodation Manager is a secure, web-based database application designed to help postsecondary Disability Service Providers manage student data, disabilities, accommodations, case notes, and much more. SAM is developed and hosted using QuickBase and follows a software-as-a-service model where there is no software to install or server to manage or own. Essential functions such as system availability and backups are provided for you. Predefined reports as well as a powerful report writer allow you to quickly and easily find, filter, and transform data. SAM can also serve as a forms repository and auto-generate accommodation notification letters. For institutions lacking strong IT support, SAM offers a viable multi-user, web-based solution.


Help Icon Learn More:

 

Features

SAM was developed using QuickBase and utilizes standard QuickBase features and security, including:

  • SAM is completely web-based, all information stored in SAM is available anywhere there is access to the internet
  • SAM is accessible 24-hours a day, 365-days of the year removing the need to carry file folders desk to desk, office to office
  • SAM customers do not have to update software on any computer where SAM is used reducing user frustration
  • SAM customers do not have to purchase additional software for every computer reducing costs
  • SAM meets VPAT requirements allowing any user access to valuable information
  • SAM provides customers the ability to run/create/save/archive reports as easily as clicking on a mouse
  • SAM provides customers the ability to create reports that reduce the time spent in compiling required reports
  • SAM reports can be exported into excel providing greater communication between DSP offices and Financial decision makers
  • SAM reports can be emailed directly to 3rd parties which allows easier relay of the information hosted in SAM
  • SAM reports can be printed as necessary making administrative tasks easier and less time consuming
  • SAM provides email integration allowing users to use SAM as a communication tool for students, professors and DSP staff
  • SAM provides searchable on-line help allowing users to obtain help without having to pick up the phone
  • SAM allows customers to define user roles which controls access to information protecting privacy
  • SAM's Quickbase application provides data encryption which fights against unwanted use of stored data
  • SAM's Quickbase application provides daily backups freeing IT support to accomplish other vital tasks
  • SAM's Quickbase redundant data storage procedures ensures all data is stored in duplicate preventing the loss of data

Training

Terminology

SAM is a relational database application. An understanding of the following terms and concepts is essential to understanding the SAM design:

Tables

SAM organizes data into different tables that allow you to instantly access, sort, and find information for an individual student or related data sets.

At the core is the Student table, however, SAM allows users to manage data for and report on:

Access

Access to SAM requires a login and password. Each user is provided with their own login and password. A user’s login is their email address. Passwords are case sensitive.

Login to SAM

Security

Users of SAM benefit from the following security measures provided for all QuickBase applications:

  • An industry-standard, 128-bit Secure Socket Layers (SSL) protocol is employed to ensure information is neither intercepted nor corrupted during transmission over the Internet.
  • Encryption technology is used to help protect data stored on disk.
  • A state-of-the-art data center provides intrusion detection software and hardware, advanced firewall software, daily back-ups to prevent data loss, video surveillance, and uninterruptible power supplies.

Permissions

SAM users can access the same data simultaneously. However, using roles and permissions, you can determine what data users can see and what actions users can perform.

Reporting

With SAM, you can quickly and easily find and view your data the way you want. Reporting is simple, with:

  • A host of pre-defined reports to help you get started quickly.
  • An easy to use report writer that allows you to create tabular reports, summary reports, and even graphs and charts.
  • A powerful Find feature that allows you to filter data by multiple fields.

Implementation

Prior to creating the SAM application for the customer, the customer will complete the guide provided by the SAM team. SAM Implementation Guide. This implementation guide helps our customer identify:

  • How many users will have access
  • The name and email address of all users (this information will be used to create the QuickBase logins for users)
  • If any new roles and permissions are required in addition to the service provider and administrator roles
  • What role to assign to each user
  • The multiple-choice field values
  • The list of available accommodations

Completed documents and questions can be emailed to Doug Neal at doug.neal@amac.gatech.edu.

When the SAM customer application is created, AMAC will use the information provided in the implementation guide to provision users, create any new roles and permissions, and customize the values for multiple-choice fields.

Importing and Synching Data

Standard Pricing

  • For information on SAM pricing, please contact Doug Neal by phone at 404.385.1128 or by emailing him at doug.neal@amac.gatech.edu.

Frequently Asked Questions

Since SAM is developed using QuickBase, the application layout, navigation, and functions are controlled by QuickBase. To learn more about a particular topic, choose from the list below: