Difference between revisions of "Student Resources"

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===Using the Student Center===
|-
| style="width: 5%" | <span style="background-color:#008000"></span><span style="color:#3366cc"><span style="font-family: lucida sans unicode,lucida grande,sans-serif"><span style="font-size: large"></span></span></span>
| rowspan="2" style="width: 4555%" |
{| width="717" cellspacing="0" cellpadding="0" border="0" align="left" style="width: 100%"
|-
| colspan="6" |
[[File:Student_with_headphones_and_ebook.jpg|left|Student wearing headphones, working at laptop.|alt=Student wearing headphones, working at laptop.]] <span style="font-size:medium"><span style="font-family: lucida sans unicode,lucida grande,sans-serif"></span></span><span style="font-size:medium"><span style="color: rgb(0, 0, 0)"><span style="font-family: lucida sans unicode,lucida grande,sans-serif"></span></span></span><span style="font-size:medium"><span style="font-size:medium"><span style="font-family: lucida sans unicode,lucida grande,sans-serif"></span></span></span><span style="font-size:medium"><span style="font-size:medium"><span style="font-family: lucida sans unicode,lucida grande,sans-serif"></span></span></span><span style="font-size:medium"><span style="font-size:medium"><span style="font-family: lucida sans unicode,lucida grande,sans-serif"></span></span></span><span style="font-size:medium"><span style="font-size:medium"></span></span><br/>


|
Your membership means that students will be able to access their textbooks in a format that best meets their needs, including E-Text, Audiobook, or Braille. Orders for textbooks must be placed by the disability service provider (DSP) at the school. Contact the DSP for additional information. Braille orders will be shipped to the DSP, while E-Text and Audiobook orders will be available for download.  
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| colspan="5" style="text-align: center;  vertical-align: middle;  width: 10%" |
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| style="text-align: left;  vertical-align: middle;  width: 10%" | [[File:Green_file.jpg|left|55px|null|alt=null]]
| rowspan="1" colspan="4" |
===Using the AMAC Student Download Center===


Membership in AMAC means that students will be able to access their textbooks in a format that best meets their needs, including E-Text, Audiobook, or Braille. Orders for textbooks must be placed by the disability service provider (DSP) at the school. Contact the DSP for additional information. Braille orders will be shipped to the DSP, while E-Text and Audiobook orders will be available for download.
Membership gives students access to the [https://www.amacusg.gatech.edu/sosd/students/login Student Center] where they can:
#Check the status of book orders  
#Download completed electronic book files
#Download software that will read books out loud
#Place a request for alternative format textbooks


AMAC membership gives students access to the [https://amacusg.org/studentcenter.php Student Download Center] where they can:
===Video Tutorials===
#<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serif">Check the status of book orders </span></span><br/>
*[https://youtu.be/T2aQLMQnucE Student Center Overview]
#<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serif">Download completed electronic book files </span></span><br/>
*[https://youtu.be/qhdKajY0Itw Downloading Completed Books]
#<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serif">Download software that will read books out loud </span></span>
*[https://youtu.be/TioKqOyDowk Downloading Software]
#<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serif">Place a request for alternative format textbooks </span></span>
*[https://youtu.be/BbIA1i10aQc Requesting Apps for Mobile Devices]
#<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serif">View video tutorials</span></span><br/><br/>
*[https://youtu.be/1SkQZrGOkY8 Submitting Book Requests]


= <span style="font-size:medium"><span style="font-family: verdana,geneva,sans-serfit"><span style="font-family: verdana,geneva,sans-serif"><span><span style="color:#005da4"><span style="font-size: medium"><span style="font-family: verdana,geneva,sans-serif"><span style="font-family: verdana,geneva,sans-serif">'''<span style="font-size: large"><span style="font-family: lucida sans unicode,lucida grande,sans-serif">Text to Speech Software</span></span>'''</span></span></span></span></span></span></span></span><br/> =
===Text to Speech Software===


|-
Students have access to download a number of assistive technology software programs, including programs with text to speech and synchronized visual highlighting. To download software to use with e-text books, click on the Software tab in the Student Center.
| colspan="5" |
<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serfit"><span style="font-family: verdana,geneva,sans-serif"><span><span style="font-family: verdana,geneva,sans-serif">Students have access to download a number of assistive technology software programs, including programs with text to speech and synchronized visual highlighting. To download software to use with e-text books, click on the Software tab in the Student Download Center.
<br/><br/>To get started, please see the following video tutorials:<br/>
<br/><br/>To get started, please see the following video tutorials:<br/>
<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serfit"><span style="font-family: verdana,geneva,sans-serif"><span><span style="font-family: verdana,geneva,sans-serif"><span style="font-family: verdana,geneva,sans-serif"> [https://www.youtube.com/playlist?list=PL1A31CA479D1F8699 ClaroRead tutorials]</span><br/>[https://www.youtube.com/watch?v=tg5usZie2Rg&list=PL1E51A91469CECD7E PDF Equalizer tutorials]</span><br/>[http://www.amacusg.gatech.edu/docs/AMAC_Premier_Literacy_Webinar_031814/AMAC_Premier_Literacy_Webinar_031814.html Premier Literacy webinar]</span></span></span><span style="font-family: verdana,geneva,sans-serif"></span> <span style="font-family: verdana,geneva,sans-serif"><br/>[https://www.youtube.com/watch?v=XoV0CvbZfh8&index=6&list=PL5hYSAF7G4rkXqPswfXkdqM1YpNfdiE4h Navigating PDF E-textbooks]</span></span><br/><br/>
*[https://www.youtube.com/playlist?list=PL1A31CA479D1F8699 ClaroRead tutorials]
<br/>
*[https://youtu.be/Jt2_kXTc7F4 Read and Write Gold PDF Reader]
*[https://youtu.be/v4bHnleFNSM How to Use Dolphin EasyReader]


|-
===iPads, Tablets, and Mobile Devices===
| style="text-align: center;  vertical-align: middle;  width: 10%" | <span style="font-size:medium"><span style="font-family: verdana,geneva,sans-serfit"><span style="font-family: verdana,geneva,sans-serif"><span><span style="font-size:medium">[[File:Green_devices.jpg|left|55px|alt=null]]</span> </span></span></span></span>
| rowspan="1" colspan="4" |
= <span style="font-size:medium"><span style="font-family: verdana,geneva,sans-serfit"><span style="font-family: verdana,geneva,sans-serif"><span><span style="color:#005da4"><span style="font-size: medium"><span style="font-family: verdana,geneva,sans-serif"><span style="font-family: verdana,geneva,sans-serif">'''<span style="font-size: large"><span style="font-family: lucida sans unicode,lucida grande,sans-serif">iPads, Tablets, and Mobile Devices</span></span>'''</span></span></span></span></span></span></span></span><br/> =


|-
Students can request the [http://www.claro-apps.com/clarospeak/ ClaroSpeak] or [http://www.clarosoftwaredownloads.com/blog/?m=201306 ClaroPDF] apps when logged in at the Student Center. Both apps include text to speech functionality for reading and highlighting PDFs on the iPad.<br/><br/>Please see the following resources for recommendations for reading PDFs on Android devices and other tablets: [http://www.amacusg.gatech.edu/wiki/index.php/Mobile_Devices_and_Tablets Mobile Devices]<br/><br/>Please note all mobile devices, including iPads and Android tablets, require a zip utility app such as WinZip to open zipped files. All books are in a .zip format when downloaded from the Student Center.</span></span></span></span></span><br/>
| colspan="5" |
<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serfit"><span style="font-family: verdana,geneva,sans-serif"><span><span style="font-family: verdana,geneva,sans-serif">Students can request the [http://www.claro-apps.com/clarospeak/ ClaroSpeak] or [http://www.clarosoftwaredownloads.com/blog/?m=201306 ClaroPDF] apps when logged in at the AMAC Student Download Center. Both apps include text to speech functionality for reading and highlighting PDFs on the iPad.<br/><br/>Please see the following resources for recommendations for reading PDFs on Android devices and other tablets: [http://www.amacusg.gatech.edu/wiki/index.php/Mobile_Devices_and_Tablets Mobile Devices]<br/><br/>Please note all mobile devices, including iPads and Android tablets, require a zip utility app such as WinZip to open zipped files. All AMAC Books are in a .zip format when downloaded from the AMAC Student Download Center.</span></span></span></span></span><br/>


<br/>
===Other Resources===


|-
Please see the following user guides and videos for more information on various topics:
| style="text-align: center;  vertical-align: middle;  width: 10%" | <span style="font-size:medium"><span style="font-family: verdana,geneva,sans-serfit"><span style="font-family: verdana,geneva,sans-serif"><span>[[File:Green_pages_smaller.jpg|left|55px|null|alt=null]] </span></span></span></span>
*[http://www.amacusg.gatech.edu/wiki/index.php/ClaroRead_for_PC ClaroRead for PC]
| rowspan="1" colspan="4" |
*[http://www.amacusg.gatech.edu/wiki/index.php/ClaroRead_for_Mac ClaroRead for Mac]
= <span style="font-size:medium"><span style="font-family: verdana,geneva,sans-serfit"><span style="font-family: verdana,geneva,sans-serif"><span><span style="color:#005da4"><span style="font-size: medium"><span style="font-family: verdana,geneva,sans-serif"><span style="font-family: lucida sans unicode,lucida grande,sans-serif">'''<span style="font-size: large">Other Resources</span>'''</span></span></span></span></span></span></span></span><br/> =
*[http://www.amacusg.gatech.edu/wiki/index.php/Claro_BookReader_for_PC Claro BookReader for PC]
*[http://www.amacusg.gatech.edu/wiki/index.php/Dolphin_Easy_Reader Dolphin EasyReader]
*[http://get.adobe.com/reader/?promoid=KLXME_Adobe Acrobat Reader XI]
*[http://www.amacusg.gatech.edu/wiki/index.php/Available_Software All Software]


|-
===Troubleshooting===
| colspan="5" |
<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serfit"><span style="font-family: verdana,geneva,sans-serif"><span><span style="font-family: verdana,geneva,sans-serif"><span style="font-family: verdana,geneva,sans-serif">Please see the following user guides and videos for more information on various topics:</span></span></span></span></span></span><br/>
<br/>[http://www.amacusg.gatech.edu/wiki/index.php/ClaroRead_for_PC ClaroRead for PC]<br/>[http://www.amacusg.gatech.edu/wiki/index.php/ClaroRead_for_Mac ClaroRead for Mac]<br/>[http://www.amacusg.gatech.edu/wiki/index.php/Claro_BookReader_for_PC Claro BookReader for PC]<br/>[http://www.amacusg.gatech.edu/wiki/index.php/PDF_Equalizer PDF Equalizer]<br/>[http://www.amacusg.gatech.edu/wiki/index.php/PDF_Aloud PDF Aloud]<br/>[http://www.amacusg.gatech.edu/wiki/index.php/Dolphin_Easy_Reader Dolphin EasyReader]<br/>[http://get.adobe.com/reader/?promoid=KLXME_Adobe Acrobat Reader XI]<br/>
[http://www.amacusg.gatech.edu/wiki/index.php/Available_Software All Software]</span></span></span></span></span><br/><br/>


*[http://www.amacusg.gatech.edu/wiki/index.php/Student_Support/ I cannot log into my Student Center Account]
*[http://www.amacusg.gatech.edu/wiki/index.php/ClaroRead_for_Mac Tips for Setting up ClaroRead on a Mac]
*[http://www.amacusg.gatech.edu/wiki/index.php/Student_Support/Troubleshooting Problems installing ClaroRead on a Mac]
*[http://www.amacusg.gatech.edu/wiki/index.php/Student_Support/Troubleshooting Download Message: The signature of this program is corrupt or invalid.]
*[http://www.amacusg.gatech.edu/wiki/index.php/Student_Support/Troubleshooting Installation Message: Read&Write Gold is damaged and can't be opened.]
*[http://www.amacusg.gatech.edu/wiki/index.php/Student_Support/Troubleshooting Windows 8 Smartscreen Prevented an unrecognized app from starting]
*[http://www.amacusg.gatech.edu/wiki/index.php/Student_Support/Troubleshooting ClaroRead not displaying text properly as it reads]
*[http://www.amacusg.gatech.edu/wiki/index.php/Student_Support/Troubleshooting PDF Aloud will not work with Adobe Reader XI]
*[http://www.amacusg.gatech.edu/wiki/index.php/Student_Support/Troubleshooting Disabling Touchscreen Mode on applicable devices]
*[http://www.amacusg.gatech.edu/wiki/index.php/Student_Support/Troubleshooting Tips for Installing Learning Ally App]
*[http://www.amacusg.gatech.edu/wiki/index.php/Student_Support/Troubleshooting Customer Support via Remote Access]


|-
===Contact Us===
| style="text-align: center;  vertical-align: middle;  width: 10%" | <span style="font-size:medium"><span style="font-size:medium"><span style="font-family: verdana,geneva,sans-serfit"><span style="font-family: verdana,geneva,sans-serif"><span><span style="font-size:medium">[[File:Green_tools.jpg|left|55px|null|alt=null]]</span> </span></span></span></span> </span>
| rowspan="1" colspan="4" |


= <span style="font-size:medium"><span style="font-size:medium"><span style="font-family: verdana,geneva,sans-serfit"><span style="font-family: verdana,geneva,sans-serif"><span><span style="color:#005da4"><span style="font-size: medium"><span style="font-family: verdana,geneva,sans-serif">'''<span style="font-family: verdana,geneva,sans-serif"><span style="font-size: large"><span style="font-family: lucida sans unicode,lucida grande,sans-serif">Troubleshooting</span></span></span>'''</span></span></span></span></span></span></span></span><br/> =
#Email cidi-support@design.gatech.edu
 
#Make a support call] (24/7)
|-
#Call toll free: 866-418-2750 (M-F 8:30-4:30 EST/EDT)
| style="text-align: left;  vertical-align: middle;  width: 10%" colspan="5" |
*<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serif"><span>[http://www.amacusg.gatech.edu/wiki/index.php/Student_Support/ I cannot log into my Student Download Center Account] </span></span> </span><br/>
*<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serif"><span>[http://www.amacusg.gatech.edu/wiki/index.php/ClaroRead_for_Mac Tips for Setting up ClaroRead on a Mac] </span></span> </span><br/>
*<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serif"><span>[http://www.amacusg.gatech.edu/wiki/index.php/Student_Support/Troubleshooting Problems installing ClaroRead on a Mac] </span></span> </span>
*<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serif"><span>[http://www.amacusg.gatech.edu/wiki/index.php/Student_Support/Troubleshooting Download Message: The signature of this program is corrupt or invalid.]</span></span></span><br/>
*<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serif"><span>[http://www.amacusg.gatech.edu/wiki/index.php/Student_Support/Troubleshooting Installation Message: Read&Write Gold is damaged and can't be opened.]</span></span></span><br/>
*<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serif"><span>[http://www.amacusg.gatech.edu/wiki/index.php/Student_Support/Troubleshooting Windows 8 Smartscreen Prevented an unrecognized app from starting] </span></span> </span>
*<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serif"><span>[http://www.amacusg.gatech.edu/wiki/index.php/Student_Support/Troubleshooting ClaroRead not displaying text properly as it reads] </span></span> </span>
*<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serif"><span>[http://www.amacusg.gatech.edu/wiki/index.php/Student_Support/Troubleshooting PDF Aloud will not work with Adobe Reader XI]</span></span></span><br/>
*<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serif"><span>[http://www.amacusg.gatech.edu/wiki/index.php/Student_Support/Troubleshooting Disabling Touchscreen Mode on applicable devices]</span></span></span><br/>
*<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serif"><span>[http://www.amacusg.gatech.edu/wiki/index.php/Student_Support/Troubleshooting Tips for Installing Learning Ally App]</span></span></span><br/>
*<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serif"><span>[http://www.amacusg.gatech.edu/wiki/index.php/Student_Support/Troubleshooting Customer Support via Remote Access]</span></span></span><br/>
 
 
 
 
<br/>
 
|-
| style="text-align: center;  vertical-align: middle;  width: 10%" | <span style="font-size:medium"><span style="font-size:medium"><span style="font-family: verdana,geneva,sans-serfit"><span style="font-family: verdana,geneva,sans-serif"><span><span style="font-family:verdana,geneva,sans-serif"><span style="font-size: medium"><span style="font-size:medium">[[File:Green_emails.jpg|left|55px|alt=Contactatsymbol.gif]]</span> </span></span> </span></span></span></span> </span>
| colspan="4" |
 
= <span style="font-size:medium"><span style="font-size:medium"><span style="font-family: verdana,geneva,sans-serfit"><span style="font-family: verdana,geneva,sans-serif"><span><span style="color:#005da4"><span style="font-family: verdana,geneva,sans-serif"><span style="font-size: medium"><span style="font-size: medium"><span style="font-family: verdana,geneva,sans-serif">'''<span style="font-family: verdana,geneva,sans-serif"><span style="font-size: large"><span style="font-family: lucida sans unicode,lucida grande,sans-serif">Contact Us</span></span></span>'''</span></span> </span></span></span> </span></span></span></span> </span><br/> =
 
|-
| style="vertical-align: middle;  width: 10%" colspan="5" | <span style="font-size:medium"><span style="font-size:medium"><span style="font-family: verdana,geneva,sans-serfit"><span style="font-family: verdana,geneva,sans-serif"><span><span style="font-family:verdana,geneva,sans-serif"><span style="font-size: medium"><span style="font-size:medium"> </span></span></span> </span></span></span></span> </span>
#<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serfit"><span style="font-family: verdana,geneva,sans-serif"><span><span style="font-family: verdana,geneva,sans-serif"><span style="font-family: verdana,geneva,sans-serif">Email amactech@amac.gatech.edu</span></span></span></span></span></span><br/>
#<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serfit"><span style="font-family: verdana,geneva,sans-serif"><span><span style="font-family: verdana,geneva,sans-serif"><span style="font-family: verdana,geneva,sans-serif"><span style="font-family: verdana,geneva,sans-serif">[http://www.amacusg.org/support.php Make a support call] (24/7)</span></span></span></span></span></span></span><br/>
#<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serfit"><span style="font-family: verdana,geneva,sans-serif"><span><span style="font-family: verdana,geneva,sans-serif"><span style="font-family: verdana,geneva,sans-serif"><span style="font-family: verdana,geneva,sans-serif"><span style="font-family: verdana,geneva,sans-serif">Call toll free: 866-418-2750 (M-F 8:30-4:30 EST/EDT)</span> </span> </span></span> </span></span></span> </span>
 
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| colspan="5" |
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| rowspan="1" colspan="2" |
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| colspan="2" |
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Revision as of 09:04, 23 April 2019

Using the Student Center

Your membership means that students will be able to access their textbooks in a format that best meets their needs, including E-Text, Audiobook, or Braille. Orders for textbooks must be placed by the disability service provider (DSP) at the school. Contact the DSP for additional information. Braille orders will be shipped to the DSP, while E-Text and Audiobook orders will be available for download.

Membership gives students access to the Student Center where they can:

  1. Check the status of book orders
  2. Download completed electronic book files
  3. Download software that will read books out loud
  4. Place a request for alternative format textbooks

Video Tutorials

Text to Speech Software

Students have access to download a number of assistive technology software programs, including programs with text to speech and synchronized visual highlighting. To download software to use with e-text books, click on the Software tab in the Student Center.

To get started, please see the following video tutorials:

iPads, Tablets, and Mobile Devices

Students can request the ClaroSpeak or ClaroPDF apps when logged in at the Student Center. Both apps include text to speech functionality for reading and highlighting PDFs on the iPad.

Please see the following resources for recommendations for reading PDFs on Android devices and other tablets: Mobile Devices

Please note all mobile devices, including iPads and Android tablets, require a zip utility app such as WinZip to open zipped files. All books are in a .zip format when downloaded from the Student Center.

Other Resources

Please see the following user guides and videos for more information on various topics:

Troubleshooting

Contact Us

  1. Email cidi-support@design.gatech.edu
  2. Make a support call] (24/7)
  3. Call toll free: 866-418-2750 (M-F 8:30-4:30 EST/EDT)