Difference between revisions of "Student Support 1"

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| <span style="font-size:medium"><span style="font-family: lucida sans unicode,lucida grande,sans-serif">[[#AMAC_Student_Download_Center|Using the AMAC Student Download Center]]</span></span><br/>
[[File:Student with headphones.jpg|RTENOTITLE]] <span style="font-size:medium"><span style="font-family: lucida sans unicode,lucida grande,sans-serif"></span></span><span style="font-size:medium"><span style="color: rgb(0, 0, 0)"><span style="font-family: lucida sans unicode,lucida grande,sans-serif"></span></span></span><span style="font-size:medium"><span style="font-size:medium"><span style="font-family: lucida sans unicode,lucida grande,sans-serif"></span></span></span><span style="font-size:medium"><span style="font-size:medium"><span style="font-family: lucida sans unicode,lucida grande,sans-serif"></span></span></span><span style="font-size:medium"><span style="font-size:medium"><span style="font-family: lucida sans unicode,lucida grande,sans-serif"></span></span></span><span style="font-size:medium"><span style="font-size:medium"></span></span>


| [[File:Orders 2 25.png|left|40px|null|alt=null]]<br/>
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| <span style="font-size:medium"><span style="color: rgb(0, 0, 0)"><span style="font-family: lucida sans unicode,lucida grande,sans-serif">[[#AMAC_Orders|Other Resources]]</span></span><br/>
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| <span style="font-size:medium"><span style="font-family: lucida sans unicode,lucida grande,sans-serif">[[#Assitive_Technology_Software|Reading Software and Apps]]</span></span><br/>
| [[File:Troubleshooting 25.jpg|left|40px|null|alt=null]]<br/>
| <span style="font-size:medium"><span style="font-family: lucida sans unicode,lucida grande,sans-serif">[[#Toubleshooting|Troubleshooting]]</span></span><br/>
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| [[File:Tablets and mobile devices 25.jpg|left|40px|alt=Tablets and mobile devices 25.jpg]]<br/>
| style="text-align: left;  vertical-align: middle;  width: 10%" | [[File:Download center 25.jpg|left|40px|null|alt=null]]
| <span style="font-size:medium"><span style="font-family: lucida sans unicode,lucida grande,sans-serif">[[#Mobile_Devices_and_Tablets|Mobile Devices and Tablets]]</span></span><br/>
| rowspan="1" colspan="4" |
| [[File:Contactat25.png|left|40px|alt=Contactatsymbol.gif]]<br/>
= <span style="font-size:medium"><span style="color:#3366cc"><span style="font-family: lucida sans unicode,lucida grande,sans-serif">'''<span style="font-size: large">Using the AMAC Student Download Center</span>'''</span></span></span><br/> =
| <span style="font-size:medium"><span style="font-family: lucida sans unicode,lucida grande,sans-serif">[[#Contact_Us|Contact Us]]</span></span><br/>
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<br/><br/><br/><br/>
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| colspan="5" |
<span style="font-size:medium"><span style="font-family: verdana,geneva,sans-serif"> Membership in AMAC means that you will be able to access your textbooks in a format that best meets your needs, including E-Text, Audiobook, or Braille. Orders for textbooks must be placed by the disability service provider (DSP) at your school. Contact your DSP for additional information. Braille orders will be shipped to your DSP, while E-Text and Audiobook orders will be available for you to download. </span></span><br/>


<br/>
<span style="font-size:medium"><span style="font-family: verdana,geneva,sans-serif">Your membership gives you access to the AMAC Student Download Center where you can: </span></span>
#<span style="font-size:medium"><span style="font-family: verdana,geneva,sans-serif">Check the status of your book orders </span></span><br/>
#<span style="font-size:medium"><span style="font-family: verdana,geneva,sans-serif">Download your electronic book files </span></span>
#<span style="font-size:medium"><span style="font-family: verdana,geneva,sans-serif">Download software that will read your books out loud </span></span>
#<span style="font-size:medium"><span style="font-family: verdana,geneva,sans-serif">View video tutorials</span></span><br/><br/>


<br/>
<span style="font-size:medium"><span style="font-family: verdana,geneva,sans-serif"><span style="font-family: verdana,geneva,sans-serif">AMAC Student Guide [http://www.amacusg.gatech.edu/wiki/images/b/be/Student_Guide_2012Update.pdf PDF] &#124; [http://www.amacusg.gatech.edu/wiki/images/e/ec/Student_Guide_2012Updatenew.docx MS Word Doc]</span> </span></span>
*<span style="font-size:medium"><span style="font-family: verdana,geneva,sans-serif"><span style="font-family: tahoma,geneva,sans-serif">[http://www.youtube.com/watch?v=j8dPAFfcpzk&feature=youtu.be Tour of AMAC Student Download Center]</span> </span></span>
*<span style="font-size:medium"><span style="font-family: verdana,geneva,sans-serif"><span style="font-family: tahoma,geneva,sans-serif">[http://www.youtube.com/watch?v=pKGOCYFhgQI&feature=youtu.be Downloading Books]</span></span></span><br/>


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| style="text-align: center;  vertical-align: middle;  width: 10%" | <span style="font-size:medium">[[File:At 25.jpg|left|40px|null|alt=null]]</span>
| rowspan="1" colspan="4" |
= <span style="font-size:medium"><span style="font-family:verdana,geneva,sans-serif"><span style="font-family:verdana,geneva,sans-serif">'''<span style="color:#3366cc"><span style="font-size: large"><span style="font-family: lucida sans unicode,lucida grande,sans-serif">Reading Software</span></span></span>'''</span></span></span><br/> =


<br/>
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| colspan="5" | <span style="font-size:medium"><span style="font-family: verdana,geneva,sans-serif">You have access to download a number of assistive technology software programs, including programs with text to speech and synchronized visual highlighting. To download software to use with your book, click on the Software tab in the Student Download Center.<br/><br/>Below is a list of the most popular programs. Click on a software name to learn more.<br/>[http://www.amacusg.gatech.edu/wiki/index.php/ClaroRead_for_PC ClaroRead for PC]<br/>[http://www.amacusg.gatech.edu/wiki/index.php/ClaroRead_for_Mac ClaroRead for Mac]<br/>[http://www.amacusg.gatech.edu/wiki/index.php/PDF_Equalizer PDF Equalizer]<br/>[http://www.amacusg.gatech.edu/wiki/index.php/PDF_Aloud PDF Aloud]<br/>[http://www.amacusg.gatech.edu/wiki/Dolphin%20Easy%20Reader Dolphin EasyReader]<br/>[http://www.amacusg.gatech.edu/wiki/index.php/Available_Software All Software]</span></span><br/>
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| style="text-align: center;  vertical-align: middle;  width: 10%" | <span style="font-size:medium">[[File:Tablets and mobile devices 25.jpg|left|40px|alt=Tablets and mobile devices 25.jpg]]</span>
| rowspan="1" colspan="4" |
= <span style="font-size:medium"><span style="font-family:verdana,geneva,sans-serif"><span style="font-family:verdana,geneva,sans-serif">'''<span style="color:#3366cc"><span style="font-size: large"><span style="font-family: lucida sans unicode,lucida grande,sans-serif">Mobile Devices and Tablets</span></span></span>'''</span></span></span><br/> =


= <span style="color:#3366cc"><span style="font-family: lucida sans unicode,lucida grande,sans-serif">'''<span style="font-size: large">Using the AMAC Student Download Center</span>'''</span></span><br/> =
|-
| colspan="5" | <span style="font-family:verdana,geneva,sans-serif"><span style="font-size: medium">You can request the [http://www.claro-apps.com/ClaroSpeak.html ClaroSpeak] or [http://www.clarosoftwaredownloads.com/blog/?m=201306 ClaroPDF] apps when logged in at the AMAC Student Download Center. Both apps include text to speech functionality for reading and highlighting PDFs on the iPad.<br/><br/>Please see the following resources for recommendations for reading PDFs on Android devices and other tablets: [http://www.amacusg.gatech.edu/wiki/index.php/Mobile_Devices_and_Tablets Mobile Devices]<br/><br/>Please note all mobile devices, including iPads and Android tablets, require a zip utility app such as WinZip to open zipped files. All AMAC Books are in a .zip format when downloaded from the AMAC Student Download Center.</span></span><br/>
|-
| style="text-align: center;  vertical-align: middle;  width: 10%" | [[File:Orders 2 25.png|left|40px|null|alt=null]]
| rowspan="1" colspan="4" |
= <span style="font-size:medium"><span style="font-family:verdana,geneva,sans-serif"><span style="color:#3366cc"><span style="font-family: lucida sans unicode,lucida grande,sans-serif">'''<span style="font-size: large">Other Resources</span>'''</span></span></span></span><br/> =


<span style="font-family:verdana,geneva,sans-serif"> Membership in AMAC means that you will be able to access your textbooks in a format that best meets your needs, including E-Text, Audio on CD, or Braille. Orders for textbooks must be placed by the DSP at your school. Contact your DSP for additional information. Audio on CD and Braille orders will be shipped to your DSP, while E-Text orders will be available for you to download.
|-
| colspan="5" |
<span style="font-size:medium"><span style="font-family:verdana,geneva,sans-serif"><span style="font-family:verdana,geneva,sans-serif">Please see the following user guides and videos for more information on various topics:</span></span></span><br/>


Your membership gives you access to the AMAC Student Download Center where you can:
<span style="font-size:medium"><span style="font-family:verdana,geneva,sans-serif"><span style="font-family:verdana,geneva,sans-serif"> [https://www.youtube.com/playlist?list=PL1A31CA479D1F8699 ClaroRead tutorials]</span><br/><span style="font-family:tahoma,geneva,sans-serif">[https://www.youtube.com/watch?v=tg5usZie2Rg&list=PL1E51A91469CECD7E PDF Equalizer tutorial]</span> </span></span><br/>
# Check the status of your book orders
# Download your electronic book files
# Download software that will read your books out loud
# View video tutorials<br/><br/>


<span style="font-family:verdana,geneva,sans-serif">AMAC Student Guide [http://www.amacusg.gatech.edu/wiki/images/b/be/Student_Guide_2012Update.pdf PDF] | [http://www.amacusg.gatech.edu/wiki/images/e/ec/Student_Guide_2012Updatenew.docx MS Word Doc]</span>
|-
*<span style="font-family:tahoma,geneva,sans-serif">[http://www.youtube.com/watch?v=j8dPAFfcpzk&feature=youtu.be Tour of AMAC Student Download Center]</span>
| style="text-align: center;  vertical-align: middle;  width: 10%" | <span style="font-size:medium">[[File:Troubleshooting 25.jpg|left|40px|null|alt=null]]</span>
*<span style="font-family:tahoma,geneva,sans-serif">[http://www.youtube.com/watch?v=pKGOCYFhgQI&feature=youtu.be Downloading Books]</span><br/>
| rowspan="1" colspan="4" |
= <span style="font-size:medium"><span style="font-family:verdana,geneva,sans-serif">'''<span style="font-family:verdana,geneva,sans-serif"><span style="color:#3366cc"><span style="font-size: large"><span style="font-family: lucida sans unicode,lucida grande,sans-serif">Troubleshooting</span></span></span></span>'''</span></span><br/> =


= <span style="font-family:verdana,geneva,sans-serif">'''<span style="color:#3366cc"><span style="font-size: large"><span style="font-family: lucida sans unicode,lucida grande,sans-serif">Reading Software</span></span></span>'''</span><br/> =
|-
| style="text-align: left;  vertical-align: middle;  width: 10%" colspan="5" |
*<span style="font-family:verdana,geneva,sans-serif"><span style="font-size: medium">[http://www.amacusg.gatech.edu/wiki/index.php/ClaroRead_for_Mac Tips for Setting up ClaroRead on a Mac] </span></span>*<span style="font-family:verdana,geneva,sans-serif"><span style="font-size: medium"><span style="font-family:verdana,geneva,sans-serif"><span style="font-size: medium">[http://www.amacusg.gatech.edu/wiki/index.php/Student_Support/Troubleshooting Problems installing ClaroRead on Mac] </span></span> </span></span>
*<span style="font-family:verdana,geneva,sans-serif"><span style="font-size: medium"><span style="font-family:verdana,geneva,sans-serif"><span style="font-size: medium">[http://www.amacusg.gatech.edu/wiki/Student%20Support%2FTroubleshooting Windows 8 SmartScreen prevented an unrecognized app from starting] </span></span><span style="font-family:verdana,geneva,sans-serif"><span style="font-size: medium"></span></span></span></span><br/>
*<span style="font-family:verdana,geneva,sans-serif"><span style="font-size: medium"><span style="font-family:verdana,geneva,sans-serif"><span style="font-size: medium">[http://www.amacusg.gatech.edu/wiki/Student%20Support%2FTroubleshooting PDF Aloud will not work with Adobe Reader XI]</span></span> </span></span>


<span style="font-family:verdana,geneva,sans-serif">You now have access to download a number of assistive technology software programs, including programs with text to speech and synchronized visual highlighting. To download software to use with your book, click on the Software tab in the Student Download Center. </span><span style="font-family:verdana,geneva,sans-serif"></span><span style="font-family:verdana,geneva,sans-serif"></span><span style="font-family:verdana,geneva,sans-serif"></span><br/>
|-
<span style="font-family:verdana,geneva,sans-serif"><br/>Below is a list of the most popular programs. Click on a software name to learn more.</span><br/>
| style="text-align: center;  vertical-align: middle;  width: 10%" | <span style="font-family:verdana,geneva,sans-serif"><span style="font-size: medium"><span style="font-size:medium">[[File:Contactat25.png|left|40px|alt=Contactatsymbol.gif]]</span> </span></span>
<span style="font-family:verdana,geneva,sans-serif"><span style="font-size: larger">[http://www.amacusg.gatech.edu/wiki/index.php/ClaroRead_for_PC ClaroRead for PC]</span></span><br/>
| colspan="4" |
<span style="font-family:verdana,geneva,sans-serif"><span style="font-size: larger">[http://www.amacusg.gatech.edu/wiki/index.php/ClaroRead_for_Mac ClaroRead for Mac]</span></span><br/>
= <span style="font-family:verdana,geneva,sans-serif"><span style="font-size: medium"><span style="font-size:medium"><span style="font-family:verdana,geneva,sans-serif">'''<span style="font-family:verdana,geneva,sans-serif"><span style="color:#3366cc"><span style="font-size: large"><span style="font-family: lucida sans unicode,lucida grande,sans-serif">Contact Us</span></span></span></span>'''</span></span> </span></span> =
<span style="font-family:verdana,geneva,sans-serif"><span style="font-size: larger">[http://www.amacusg.gatech.edu/wiki/index.php/PDF_Equalizer PDF Equalizer]</span></span><br/>
<span style="font-family:verdana,geneva,sans-serif"><span style="font-size: larger">[http://www.amacusg.gatech.edu/wiki/index.php/PDF_Aloud PDF Aloud]</span></span><br/>
<span style="font-family:verdana,geneva,sans-serif"><span style="font-size:larger">[[Dolphin%20Easy%20Reader|Dolphin EasyReader]]</span></span><br/>
<span style="font-family:verdana,geneva,sans-serif"><span style="font-size: larger">[http://www.amacusg.gatech.edu/wiki/index.php/Available_Software All Software]</span></span><br/>


= <span style="font-family:verdana,geneva,sans-serif">'''<span style="color:#3366cc"><span style="font-size: large"><span style="font-family: lucida sans unicode,lucida grande,sans-serif">Mobile Devices and Tablets</span></span></span>'''</span> =
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| style="vertical-align: middle;  width: 10%" colspan="5" | <span style="font-family:verdana,geneva,sans-serif"><span style="font-size: medium"><span style="font-size:medium"> </span></span></span>
<span style="font-family:verdana,geneva,sans-serif"></span><span style="font-family:verdana,geneva,sans-serif">AMAC currently provides students with several iPad apps upon request. Students can request the ClaroPDF app or ClaroSpeak app for iPad when logged in at the AMAC Student Download Center. Both apps include text to speech functionality for reading and highlighting PDFs on the iPad.<br/><br/>Please see the following resources for recommendations for reading PDFs on Android devices and other tablets:</span><span style="font-family:verdana,geneva,sans-serif"> [http://www.amacusg.gatech.edu/wiki/index.php/Hardware Mobile Devices]<br/><br/>Please note, all mobile devices, including iPads and Android tablets require a zip utility app, such as WinZip to open/unzip zipped files. All AMAC Books are in a .zip format when downloaded from the AMAC Student Download Center or AMAC Orders.</span><br/>
#<span style="font-family:verdana,geneva,sans-serif"><span style="font-size: medium"><span style="font-size:medium"><span style="font-family: verdana,geneva,sans-serif">Email amactech@amac.gatech.edu</span></span> </span></span>
 
#<span style="font-family:verdana,geneva,sans-serif"><span style="font-size: medium"><span style="font-size:medium"><span style="font-family: verdana,geneva,sans-serif">[http://www.amacusg.org/support.php Make a support call] (24/7)</span></span> </span></span>
= <span style="color:#3366cc"><span style="font-family: lucida sans unicode,lucida grande,sans-serif">'''<span style="font-size: large">Other Resources</span>'''</span></span><br/> =
#<span style="font-family:verdana,geneva,sans-serif"><span style="font-size: medium"><span style="font-size:medium"><span style="font-family: verdana,geneva,sans-serif">Call toll free: 866-418-2750 (M-F 8:30-4:30 EST/EDT)</span></span> </span></span>
 
<span style="font-family:verdana,geneva,sans-serif">Deluxe and USG AMAC Memberships provide students access to the [https://amacusg.org/studentcenter.php AMAC Student Download Center], a secure site where students login to download their completed orders and assitive technology software.<br/><br/>Please see the following user guides and video tutorials for more information on accessing the AMAC Student Download Center:</span><br/>
 
<span style="font-family:verdana,geneva,sans-serif">AMAC Student Guide [http://www.amacusg.gatech.edu/wiki/images/b/be/Student_Guide_2012Update.pdf PDF] | [http://www.amacusg.gatech.edu/wiki/images/e/ec/Student_Guide_2012Updatenew.docx MS Word Doc]</span>
*<span style="font-family:tahoma,geneva,sans-serif">[http://www.youtube.com/watch?v=j8dPAFfcpzk&feature=youtu.be Tour of AMAC Student Download Center]</span>
*<span style="font-family:tahoma,geneva,sans-serif">[http://www.youtube.com/watch?v=pKGOCYFhgQI&feature=youtu.be Downloading Books]</span><br/>
 
= '''<span style="font-family:verdana,geneva,sans-serif"><span style="color:#3366cc"><span style="font-size: large"><span style="font-family: lucida sans unicode,lucida grande,sans-serif">Troubleshooting</span></span></span></span>''' =
 
<span style="font-family:verdana,geneva,sans-serif">Please see the following resources for [http://www.amacusg.gatech.edu/wiki/index.php/Student_Support troubleshooting] information.</span><br/>
 
= '''<span style="font-family:verdana,geneva,sans-serif"><span style="color:#3366cc"><span style="font-size: large"><span style="font-family: lucida sans unicode,lucida grande,sans-serif">Contact Us</span></span></span></span>''' =
#<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serif">Email [mailto:amactech@amac.gatech.edu amactech@amac.gatech.edu] </span></span>
#<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serif">[http://www.amacusg.org/support.php Make a support call] (24/7) </span></span>
#<span style="font-size:small"><span style="font-family: verdana,geneva,sans-serif">Call toll free: 866-418-2750 (M-F 8:30-4:30 EST/EDT) </span></span><br/>
#<span style="font-family:verdana,geneva,sans-serif">See the [http://www.amacusg.org/events.php Training and Events Calendar] for upcoming webinars and events.</span><br/>


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Latest revision as of 14:30, 1 April 2014

Find Resources by Topic

RTENOTITLE

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Using the AMAC Student Download Center

Membership in AMAC means that you will be able to access your textbooks in a format that best meets your needs, including E-Text, Audiobook, or Braille. Orders for textbooks must be placed by the disability service provider (DSP) at your school. Contact your DSP for additional information. Braille orders will be shipped to your DSP, while E-Text and Audiobook orders will be available for you to download.

Your membership gives you access to the AMAC Student Download Center where you can:

  1. Check the status of your book orders
  2. Download your electronic book files
  3. Download software that will read your books out loud
  4. View video tutorials

AMAC Student Guide PDF | MS Word Doc

null

Reading Software

You have access to download a number of assistive technology software programs, including programs with text to speech and synchronized visual highlighting. To download software to use with your book, click on the Software tab in the Student Download Center.

Below is a list of the most popular programs. Click on a software name to learn more.
ClaroRead for PC
ClaroRead for Mac
PDF Equalizer
PDF Aloud
Dolphin EasyReader
All Software

Tablets and mobile devices 25.jpg

Mobile Devices and Tablets

You can request the ClaroSpeak or ClaroPDF apps when logged in at the AMAC Student Download Center. Both apps include text to speech functionality for reading and highlighting PDFs on the iPad.

Please see the following resources for recommendations for reading PDFs on Android devices and other tablets: Mobile Devices

Please note all mobile devices, including iPads and Android tablets, require a zip utility app such as WinZip to open zipped files. All AMAC Books are in a .zip format when downloaded from the AMAC Student Download Center.

null

Other Resources

Please see the following user guides and videos for more information on various topics:

ClaroRead tutorials
PDF Equalizer tutorial

null

Troubleshooting

Contactatsymbol.gif

Contact Us

  1. Email amactech@amac.gatech.edu
  2. Make a support call (24/7)
  3. Call toll free: 866-418-2750 (M-F 8:30-4:30 EST/EDT)